RED.com streamlining the ordering process

[Jon Jones]

I want to shout out to RED.com and give a few attaboys to whoever is responsible for streamlining the ordering process. I ordered a set of (4) 256GB cards and another DSMC adjustable top mount on Saturday the 1st. I sent the wire on Tuesday morning the 4th, and informed my Bomb squad rep that the Wire was sent. Today (Wednesday) the 5th I got a Fedex Tracking number. I always order my RED stuff overnight, so it will be here tomorrow morning on Thursday the 6th. So really it's going to take 3 whole "business" days to get RED stuff on my doorstep.

I'ma have to say that's pretty much awesome! Brian Scheckelhoff is my Bomb Squad Rep, and he is very good at what he does! Thank you all for what you do, and making it easier for us little guys out there!

-Jon

 

[Jon Jones]

And it's a holiday week!!

 

[Michael Millichamp]

Weird. I thought they had a minimum 3-5 day processing period after payment.

Good job Red!

 

[Keegan@Netflix]

Hi Jon,

Thank you for the feedback. Order processing has been on the top of the list for improvements that we have focused on in the past few months and we will continue to make improvements.

Regards,

Keegan

 

[Jon Jones]

At 9am this morning Fedex rang the doorbell with RED goodies in hand! This is an amazing day!

 

[Jon Jones]

Has anyone else experienced such ordering bliss from RED.com?