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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

RED ARMOR

Tobias Straka said:
Who keeps coming up with these names? You spend too much time on the forum, right? :) (just so we're clear - I dig the product names)

Love it! Curious about the M offering...
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Who ever spent some time in the army knows from where those names come from.
That's why I love them.

Semper Fi
Tim
 
Is the extended warranty a one-time deal for an extra two years, or intended to be for the long term as an bi-annual fee to take us beyond three years?

Obviously I expect to be shooting plenoptic 28k dolly shots from my RED hoverboard by then, but still...
 
Jarred Land said:
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We are pleased to announce RED ARMOR, our first official extended warranty program for the EPIC-X

Overview:

- $2850
- Can be purchased at time of purchase or any time during your original 1 year warranty.
- Can be purchased from RED USA or RED Europe
- Extends your original warranty by an additional 2 years.
- RED Armor covers both hardware and service labor for your EPIC-X brain from any of our RED certified service centers.

Details will be posted on RED.COM shortly and will be emailed to owners. Contact your BombSquad rep to enroll.

The Epic-M extended warranty program will be ready next week ( remember, M customers already get en extra year warranty )
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Awesome stuff.
 
Question.

Say someone purchases an Epic X Stage 2 package from someone who decides they don't need two or three.

Could you buy RED Armor for the Epic X after the name change through Red, or is it only for customers who officially got the Stage 2-4?
 
This is a cool system. Now that I assume you've partnered with a warranty insurer on your end is there any chance of also offering an official insurance provider as well? REDsurection. :D

Not all of us have a lot of non-red gear that needs insurance and it would be great to get warranty and loss replacement all covered by RED and streamlined for replacements without having to wait in line for instance.

Just a thought.
 
If you guys check out our terms and conditions and our FAQs, might answer a few more of the deeper questions... Please BOMB SQUAD is all trained up on it so they can assist you if the terms and FAQs still leave you with questions.

BC
 
Team effort - always is around here.... And by "team" I mean all of RED and our customers. We listen to every one of the countless ideas you guys post on here...

BC
 
Brent@RED said:
Team effort - always is around here.... And by "team" I mean all of RED and our customers. We listen to every one of the countless ideas you guys post on here...

BC
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This is fantasic news... I will chck out the FAQ later (busy) but quick question... is this a TRANSFERRABLE warranty... like Apple Care is? Just curious down the road. I may want to sell my X for the 617 SENSOR :)


EDIT: Ketch beat me to the punch... great minds... as they say ;)
 
would the cost include coverage of Dragon upgrade? or would that sensor be a separate fee?
 
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