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Red 4.7 LCD Pins Stuck In?

L

Logan Meis

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My 4.7 LCD recently started cutting out then just now quit working all together. I looked on the pins to see if they might be dirty and noticed two of them on the far right are pushed in and stuck. Has anyone else had this experience or know how to fix it? Or know how much it'd roughly cost to have Red fix it? Thanks.
 
Yikes, if the monitor is under warranty, should be cheap. However, not sure this falls under warranty as it was damaged. I've seen something like this before out of another DP of ours on a shoot. It's always, a good idea to have a back up plan in case of this - Secondary SDI/HDMI monitor + side handle. Good luck, and interested to see what RED has to say about it. From what I've read, due to RED being RED, it's almost more cost effective to buy a new monitor.
 
Update to the situation. I was pretty surprised to only be charged $289 (after tax) for the repair. $125 for the new part (I/O pin board) and $150 for an hour of labor. Could've been worse
 
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