RE: Card Not Recognized?

[Harry Clark]

RE: Card Not Recognized?

Hey...
So my first Red One footage is of my kids goofing off last night after I assembled the camera. I can play it back fine on the camera, but when I put it into the Lexar Pro FW 800 reader that so many have recommended here, the iMac in the kitchen says it "cannot read the disk" (2 Ghz Intel 2 Core Duo)
Am I doing something wrong? A driver perhaps?
I'll try the Macbook Pro next.
Cheers,
Harry

 

[Harry Clark]

No joy on the Macbook.
Then I put the card back in the camera and was told it was an unformatted card... ;(
So I formatted and shot more...
I'll try again.
H.

 

[Harry Clark]

OK, I used the card again.
I also used a different card. Different card works fine.
I guess bad CF card? No work 3X.
I'll continue along here and email the boys in CA on Monday.
Anyone else get a bum card? Just curious...
Cheers,
Harry

 

[Deanan]

It could be a bad cable on the reader or possibly a bad reader?

 

[Harry Clark]

Could be, but the "other" card I used worked fine in both camera and reader, both playback and download. And despite formatting with the camera twice, each time I remove it and reinsert it the camera says it's an "unformatted" card. And it's never recognized by either computer.
I bought a total of 5, so I'll try the other 3 today. But that first one really seems squirrelly...
Cheers,
Harry

 

[Deanan]

So far when we've seen that kind of problem it's been due to a bad cable/reader or the computer doing something strange. In any case, if you think it most likely points to the card, please contact support to send that card back.

 

[Harry Clark]

Will do. I shot on all the other cards today and they all seem to work fine...
Cheers,
Harry

 

[David Wyatt]

Try formatting the card on your computer first (in disk utility) then format it again on the camera. Worked for us with a "squirrelly" card. Good luck :biggrin:

 

[Harry Clark]

Thanks David. I'll try that before I go to the trouble of ringing them up to exchange it.
Cheers,
Harry