RCX-X v30 will not launch 2011 Mac Book Pro

[steve green]

I tried to update my RCX on my 2011 Macbook Pro running 10.7.5 and it won't launch. I get a "quit unexpectedly message"……do I need to be on an older version? Any help will be appreciated as always.

 

[Grant Limberg]

Steve,

In Finder, please navigate to /Users/yourusername/Library/Logs/DiagnosticReports and send any REDCINE-X PRO related files in there to redcinex at red dot com.

To navigate there easily, open Finder and hit Command-Shift-G and paste in the following: ~/Library/Logs/DiagnosticReports

Thanks

 

[steve green]

Steve,

In Finder, please navigate to /Users/yourusername/Library/Logs/DiagnosticReports and send any REDCINE-X PRO related files in there to redcinex at red dot com.

To navigate there easily, open Finder and hit Command-Shift-G and paste in the following: ~/Library/Logs/DiagnosticReports



Thanks

Grant,
Thanks for the help…..Logs sent!

 

[Justin Batchelor]

Was this resolved? I am having an issue on a MAC Pro 2008, only on this latest version of Redcine-X. Sans forwarding a log report, any fix or points of interest?

 

[Grant Limberg]

in /Applications/REDCIN-X Professional, right click on REDCINE-X Pro and uncheck "Open in 32-bit mode"

 

[Justin Batchelor]

It already is. Unfortunately the program hangs after I shut it down or force quit and then I have to restart the computer to try reloading again. Should I send a log?

 

[Grant Limberg]

Yes, please do! redcinex at red dot com.

Thanks

 

[Justin Batchelor]

Sent