RCX suddenly not playing or showing R3D's ?

[Michael Totten]

Upon opening RCX build 356 (which has worked fine in the past) and then selecting an R3D file to grade/playback... nothing happens.

The footage shows up in the browser and the bin but when I drag a clip to the timeline or viewer nothing happens... they remain black as if nothing is there? Eventually I get the spinning wheel of death and RCX crashes or I have to force quit.

I've done all the obvious things:
1. restarted computer
2. re-downloaded and re-installed RCX
3. created new user in OSX
4. toggled Rocket on and off


System Specs:
MacPro 2X2.26 Ghz Quad Core Intel Xeon (16GB RAM)
OSX 10.6.7 (clean new OS drive)
ATI Radeon 5770
Kona 3
Red Rocket
RCX build 356

Also, RedAlert and Clipfinder seem to be working fine... so it doesn't appear to be the R3D files or the MacPro.
Looks like RedCineX build 356 with the current OSX 10.6.7 ? or the Rocket?
Any insight would be greatly appreciated.

 

[David Ibbitson]

Try reinstalling the driver/firmware. For some reason we are investigating the upgrade to 10.6.7 causes an issue. However, in each case we have seen a reinstall fixed the problem.

David

 

[Michael Totten]

Try reinstalling the driver/firmware. For some reason we are investigating the upgrade to 10.6.7 causes an issue. However, in each case we have seen a reinstall fixed the problem.

David

Thanks David.
That worked!
Everything back to normal.

 

[Robert Frank]

Wasn't there an issue with 10.6.7 update deleting certain video drivers?

 

[David Ibbitson]

Yes if you have a NVIDIA Quadro 4000.
http://forums.nvidia.com/index.php?showtopic=196111