r3d offline - what to do?

[Christian Pfeil]

i have a r3d which is shown in red cine x as offline.
i can not play it nor anything else.
can anyone advise me how to fix the file?
thx.

 

[Elliott Balsley]

What is the file size? This sometimes happens when the operator bumps the record button twice.

 

[Chris McKechnie]

Try red-undead.

 

[Christian Pfeil]

What is the file size? This sometimes happens when the operator bumps the record button twice.

these are full takes with 4 gig.

 

[Christian Pfeil]

Try red-undead.

the clips on the ssds are deleted and rewriten several times
so no chance for redundead

any other idea? header? file info, txt edit solution that may work ... ?