R3D are now all offline, Premiere Pro help please!?

[Jeffrey T. Morgan]

Hey all,

After Effects wasn't recognizing my Scarlet Footage, so I went through the Epic Importer update process and viola! all the footage works in AE totally fine.

http://labs.adobe.com/technologies/redepic_importer/

But now I have a much bigger problem, all my footage is now offline in Premiere. I can't find any way to fix this as windows backup is having issues, and I neglected to save my OLD importerRED file as a safety.

To clarify, this is the problem where it says all red footage is unsupported and the footage in my timeline can't be reconnected.

Does anyone have ANY idea what to do besides a complete re install? I won't have access to my program files till Monday.

Thanks a ton!

 

[Brad Allen]

I would probably try and reinstall the latest Epic Importer for AE, PPro and AME.

My first guess is that the new importer has gone bad for Premiere and as a result, Premiere can't read your R3D's anymore. Perhaps there was a file that didn't copy across properly?

 

[Jeffrey T. Morgan]

Thanks Brad!

I ended up doing a complete re-install of the whole creative suite, just finished. After that I re-did the install of the epic importer for all their programs and all is awesome again. No lost work, just lost time.

So your suggestion is what it took, for sure. I messed it up / had a bad file when I did this before.

 

[Guest]

We experienced the same delinking. Scary shit. Looks like it is time to do the full CS re-install. Thank you Adobe for another wasted day!