Dwain Barrick
Well-known member
I've been anxiously awaiting feed back from the RMA Department regarding RMA # SOr-015345 for a problematic R1 SSD Side Module. Its the second time that this unit has been in for repair.
It's been 10 days since I last heard from my RMA rep Brian regarding this and saying that it would ship back to me on Monday Aug 29th. But no e-mail notification and no response from Brian via phone or e-mail.
If there is someone out there from the RED RMA department reading this please give me a heads up on the status of this repair. It has been at RDC since July. The turn around for this seems to be extremely long.
It's been 10 days since I last heard from my RMA rep Brian regarding this and saying that it would ship back to me on Monday Aug 29th. But no e-mail notification and no response from Brian via phone or e-mail.
If there is someone out there from the RED RMA department reading this please give me a heads up on the status of this repair. It has been at RDC since July. The turn around for this seems to be extremely long.