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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Quiet...

Email is created. It is getting prepped for blast. Once we hit send in a few hours, your inboxes will start to fill up with "you ready for your camera?" emails....

And, yes, it may be 1:20AM - but it is Friday night in my book, not Saturday morning :)

BC
 
Brent@RED said:
Email is created. It is getting prepped for blast. Once we hit send in a few hours, your inboxes will start to fill up with "you ready for your camera?" emails....

And, yes, it may be 1:20AM - but it is Friday night in my book, not Saturday morning :)

BC
Click to expand...

I love you people!
 
So that's great news for the new deliveries but what about the replacement of the first 100 cameras? We have not gotten any word yet and originally it was supposed to have been done before resuming shipping.
Thanks,

Arno
www.locared.com
 
I can see before me how Brent hits the "send" button, then makes a satesfied nod with his head, turns around and leaves the office.... (it´s past 3 am)

CUT TO: Close up of lower portion of Apple monitor, the email icon is bouncing up and down!
The mail application can´t connect to server!

And nobody will notice untill monday morning...
 
Arno, as I emailed you while back, the replacement program of the first #100 was the begin on January 14th at the earliest. And on that day we delivered our first replacement cameras. It is up to you when you are ready to send it back when it least impacts your schedule. Please let me know when you are ready to send it in and we'll make arrangements.

BC

Arno said:
So that's great news for the new deliveries but what about the replacement of the first 100 cameras? We have not gotten any word yet and originally it was supposed to have been done before resuming shipping.
Thanks,

Arno
www.locared.com
Click to expand...
 
I am checking with our webmaster now to see status on the email blast. Stay tuned....
 
Brent@RED said:
I am checking with our webmaster now to see status on the email blast. Stay tuned....
Click to expand...

Brent take some rest .last post i read from you, that you were saying it was still Friday late ??
did you get some sleep .. is it ? still friday and you are working now..:ohmy:
 
Yup, we are still working. We don't "sleep" at RED as much as we "nap". We do have a few more tweaks to make to the email template and code. We took in all the great (both positive and constructive) feedback from the #101-#300 group and really tried to make the email much more helpful and clear. We will keep working on it through the day and you (#301-#500) should definitely have emails from RED by the end of the day today (PT). Which would still keep me not breaking my "by the end of the week" promise :)

Rest assured, we are doing as much as we can, as quickly as we can across many departments: sales, accounting, tech support, QA, shipping, etc. Not one person at RED ever, truly takes a day off. It starts with Jim and trickles down through the rest of the team.

BC
 
Brent@RED said:
Which would still keep me not breaking my "by the end of the week" promise :)

we are doing as much as we can, as quickly as we can across many departments: sales, accounting, tech support, QA, shipping, etc. Not one person at RED ever, truly takes a day off. It starts with Jim and trickles down through the rest of the team.

BC
Click to expand...
you are very good team trying your best keeping promises.god bless you:love:
 
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