Problems using Premiere with 4K monitor?

[Tom Lowe]

I am experiencing a lot of problems using Adobe Premiere with this 31.5-inch ASUS PQ321Q 4K monitor.

My sequences are un-viewable, and the whole system just basically does not work. The only way I can make PP work with this 4K monitor, right now, is to change the monitor's resolution down to 1080p

Anyone else having these troubles?

 

[Dave_S]

What sort of card are you using to play 4k?

 

[David Kuhn]

Crap... just ordered that monitor and an R9 290x to drive it at 60hz. It may have to do with how the display is being mapped to the card... the 290x I believe configures the monitor as 2 independent displays that ATI then treats as one using eyefinity. As long as Adobe is OK with eyefinity it shouldn't care what resolution the display is configured to. I've read that NVidia handles 4k differently (and that there are more issues with their approach).

 

[Tom Lowe]

I'm using a TITAN.

 

[Subhadip Sen]

I have not used a 4K monitor, but I had similar issues trying out Premiere Pro CC (7.1) on a 3200x1800 laptop. At the 200% (default) scaling everything looks soft and basically a mess, at native resolution the sequence viewer goes wonky and everything is too small anyway. Works OK if set at 1600x900 but it is funny how that resolution looks blurry and unusable once you are used to 3.2K. I reckon the Adobe team is familiar with these issues - here's hoping we get a patch with full support for Hi-DPI displays soon.

 

[Mike Harrington]

Tom,

Are you using this as your fullscreen sequence playback monitor...or as a regular display for viewing the PPro interface with....

 

[Tom Lowe]

I use this to show my whole PP timeline and preview window and everything --- single monitor set up.

 

[Tom Lowe]

By way of comparison, Resolve works perfectly on this 4K monitor. It's a dream to edit on a 4K monitor.

 

[David McGavran]

Hi Tom,

We haven't heard this before. However, we also don't have this monitor yet. Let me see if our test lab has one.

Cheers

Dave

 

[Christopher*Seguine]

Tom,

You need to update the Asus monitor firmware to v1.1 - 10/25/13, this fixes displayport MST mode problems.

Also, Titan vbios should be 80.10.3E.00.01 - 9/19/13.

Use the latest nvidia Quadro 331.82 driver for best support in CC (just modify the .inf so it recognizes titan card)



David, would not suggest driving the Asus monitor with the R290x for non-gaming usage.



Subhadip, Dell M3800? Adobe does not support HiDpi on windows yet, soon David? Did you try disabling hidpi mode under the compatibility settings?



-c