Problem Importing KOMODO footage into Premier Pro

[william felch]

Opens and plays fine in all RED software, looks great!. When imported into PPro i get the following error. "UNSUPPORTED FORMAT OR DAMAGED FILE"

Currently exporting files in cine x to pro res to work around but would rather not have to do that in the future.

Updated all red(via download from red.com and installed not just via red cine), adobe and mac ..
Cleaned Cache
Reset Pref

any thoughts?

 

[Keoni AhYat]

I’m currently using version 14.3.1 (Build 45) with no issues

What is the version of Adobe Premiere you are using?

 

[william felch]

SO.... CCloud said my Premier was up to date... (I was on 14.0.0) i had to go in and delete AdobeUpdaterAdminPrefs.dat file.. restart everything, and CC was able to update to the actual latest.. so now.. We're looking good everything working as it should.

 

[Greg M]

there is an option to select beta...no need to delete or uninstall.
By default it only shows release versions.