Premiere Pro CC 2014 Exporting Issues on Mac Pro

[Cassidy Bisher]

Wondering if anyone else is experiencing exporting issues inside premiere pro cc 2014? I have a collection of 4k & 5k footage inside a 1920x1080 timeline. This method of "scaling to frame size" is something that I have done hundreds of times on my old machine using CS6. Not sure if that is the issue.

When I go to export, premiere just hangs there indefinitely at the 1% mark. Check out my screenshots.

I have to force quit premiere because my whole system goes wacky. Can't boot anything else up. Just move the mouse around. When I force quit premiere, none of my other apps work... they just bounce on the dock forever. I have to restart my whole machine.



Sequence Settings

Export Settings

This link will allow you to see a bigger image so you can actually read the export settings. Just click the image to expand it full screen.

http://cassidybisher.com/premiere-pro-cc-2014-exporting-issues


Mac Pro System

I know there are multiple scenarios I should try to troubleshoot, but thought I'd start the conversation now to see if I'm the only one.

 

[luigivaltulini]

try without render maximum depth and maximum render quality.

 

[Cassidy Bisher]

try without render maximum depth and maximum render quality.

This works, however the result is doing something else I forgot to mention when I am able to successfully export a video. I'm getting a clicking effect on the audio when watching using quicktime. Like it's distorting. I'm not peaking either, usually hitting about -3 in decibels inside premiere. it's probably just a QuickTime software issue. I'm going to export to Vimeo to see if the distortion still occurs. I remember after uploading to vimeo it solved the issue on a previous project I was working on. Seems like this may be more of a Mavericks issue.

I also want maximum depth and maximum render quality checked. So it's not really a solution.

 

[Cassidy Bisher]

Exporting to Vimeo solves the audio issue I was having. This is annoying though... I'm unable to watch a video on my machine using quicktime without the nasty distortion.

 

[luigivaltulini]

I usually always use ProRes HQ for both vimeo and youtube.

 

[Julien Deka]

Hey Cassidy,

did you check out 10.9.4 already? Public release was today. If you didn't, I recommend you back-up everything with Time Machine before to do so.

But if you did: is it fixing your problem?

 

[Cassidy Bisher]

Julien, 10.9.4 seems to be working ok. However, I get the spinning wheel of death when changing apps. For instance, if I check my email or open up safari/firefox, the system locks up for about 10 seconds until it actually opens up the application. Even taking a screenshot is delayed for 15 seconds!

It's very frustrating to purchase something of this value and have it be so unreliable. To spend so much time trouble-shooting instead of actually working is maddening. So far working with the new mac pro has been a terrible experience. I want to support Apple so badly too.

 

[Isaac Marchionna]

Make sure you update your CUDA drivers. I mentioned this on the Mac Pro thread, but Adobe CC makes calls to the CUDA library even without a cuda-compatible card. This helped performance and stability immensely.

 

[Joel Arvidsson]

Make sure you dont have any sharpening applied in the source settings. I dont mean the unsharpen mask but the other dropdown list above the noisereduction.