Playack Error: AUDIO_CODEC...anyone?

[Shawn Nelson]

So I did a test of recording two channels of audio to both ch1,2 and then to 3,4. On first attempt at playback I get the BigRedCrossOfDoom and the AUDIO_CODEC error. Hmmm. Well I simply try again a few more times and my takes finally playback just fine.

It's frustrating and will make me look stupid on set, but yet the files themselves seem fine.

Anyone else facing this? Red, have you found this?

 

[Jarred Land]

what build?

 

[Shawn Nelson]

Build 15: 2.1.3

 

[Jarred Land]

you dont need to worry about looking stupid on set, cause your not suppose to use beta builds on set

heh heh heh..

seriously though, Ill see if there is any word on this in the morning, have you submitted a trouble ticket?

 

[Shawn Nelson]

you dont need to worry about looking stupid on set, cause your not suppose to use beta builds on set

Multiple-monitors out, they'll risk it for no other reason than that feature! We've been waiting for that since day 1.

seriously though, Ill see if there is any word on this in the morning, have you submitted a trouble ticket?

Thanks! No, I haven't submitted a ticket. Should I? I've never done that, most of my bug finding goes straight to you and/or Jim , sometimes Brent and Stuart too

 

[Jarred Land]

yeah, you should start submitting tickets so the engineers see it as soon as possible, its why we release the betas so they get the feedback. They are usually the guys that have the answers first too.

You can do it on red.com/support.

Ill still hit it up in the morning though and see if I can find out what the deal is for you.

 

[Shawn Nelson]

Thanks Jarred! Just submitted a ticket.