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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Pancros Filters Customer Service

Pancro,

Thank you for your reply.

Jon Schellenger @ statusfilms placed the order. I just need to follow up as to when they will arrive. We based our shoot around your estimated delivery schedule. It will not be the end of the world if they don't show, but I certainly would like to have that set.
 
Jon,

We have been very keen to get orders done by specific shoot dates. When is your shoot date approximately? We have made delivery on every critical shoot date that was reasonable within our time frame and we have not let anyone down as of yet. We will make every effort to accomodate you.
 
We are shooting on the 27th and 28th of this month. Starting early morning on the 27th.

If they are not ready, do you know who or where I could rent a set of IR/NDs?
 
Jon,

I am not aware of anyone that could rent you a set. The dealers dont even have these filters yet.
Your shoot date sounds doable on our end. Without having your order in front of me I cant tell what del date we promised you.
I will look into it and call you on
Monday .

Regards,

Tom
 
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