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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

paid $6500 for RED 18-50mm T3 a few weeks ago

7. RETURNS – Buyers must obtain a Return Merchandise Authorization (“RMA”) prior to the return of any product. Cameras may only be returned for refund within ten (10) days of original delivery by Red at shipping address specified by Buyer and with less than 25 hours of run time. Accessories, except Digital Media and Batteries, may be returned for refund within ten (10) days of original delivery by Red at shipping address specified by Buyer.

7a. Factory Seal – If the factory seal on the product has been broken, a return will not be accepted, unless Red gives specific approval for such a return after evaluation (subject to $500 evaluation fee) and the returned product is subject to a 30% restocking fee. All equipment must be shipped in as new condition and in the original shipping materials. Refunds are subject to an evaluation of the merchandise upon receipt at Red as defined above, in addition to other tests to ascertain condition of returned goods. A refund less the restocking fee will be provided within thirty (30) days of completion of evaluation of goods at Red.



This is from RED's website.
 
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