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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

"Order now" function on RED.com

Brent Carter

Brent Carter

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Customers who have taken delivery of their RED ONE can now place "at once" orders for certain items on RED.com. No deposit required, pay in full at time of purchase, it immediately enters "order processing" stage, if in stock.

If you have any trouble with this process, please email us at orders@red.com.

BC
 
What about shipping costs? Will they be shown and added automatically?
 
is there a way to place the order online and pay with the $$ balance we have sitting at RED ?
 
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If you do not have a camera delivered, you will need to go through the camera owner to get that equipment.

If you have a balance, you can call us and we will place your order and apply existing credit. We may have an online fix for that in the future, but we just got the "order now" up today, give us a couple of minutes, Donatello :)

BC

PS, great meeting you last week.
 
So, for instance, if we click the "at once" button that's now available next to the RED FLASH DRIVE on the store, that will ship immediately? ;-)
 
Just a small bug:

If you are in the detailed view about an item and click the "Add to cart" icon it adds a $1700 RED LCD no matter what item you want....
 
Yep ~ That's definitely a bug in the Product Detail Page

Yep ~ That's definitely a bug in the Product Detail Page

Working on that and will get it fixed ASAP.
 
I received my Red a couple days ago and was trying to make a purchase online (forgot to order an extra Top Mount). The item automatically switched from "Buy Now" to "Deposit."

Wanted to let you know...

Unfortunately we were unable to locate RED ONE delivery information for your account. To make best use of available inventory, immediate delivery is only available to clients who have already taken delivery of RED ONE. If you have already taken delivery of RED ONE please use the Contact Us form to correct this issue.
All of the "BUY NOW" items on your order have been converted to "DEPOSIT" items.
 
Ryan, our webmaster, will check on this, too. What it could be is maybe you have accounts under different email addresses so when the web service goes to check to see if you have gotten a camera for a particular email login, it is looking at the email not attached to the RED ONE order. Please PM me with your email address you are trying to log on under....

BC
 
If you have not gotten your camera yet, but you are in the current delivery group, please notify your bomb squad rep if you would like your "buy now" order to be delivered with your camera. If we do not hear from you, we will process your order right away.
 
If you receive your camera without a lens and then decide to order the 18-50. Will you be able to receive it immediately or will you be put on a waiting list?
 
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