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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Now it begins. Red BT shipping

I would have assumed yours would arrive by now Lau Ming. Money has not been withdrawn from my account. Seems like I too got a long way to go. 11/6
 
I just got an allocation e-mail from my rep FINALLY and I can finally expect the Red One MX to me my Christmas gift! Which is a really good news!
But he also confirmed that the 48GB SSD does not work with the current build of firmware.
OMG. I really hope that they will make the SSD work by the time my Red arrives.
It will be uber painful to have a full set of combat ready Red One MX sitting in front of me but my 4 pack of new SSD need a new firmware to "unleash" them.
 
By the way, once we got our allocation notice, our order status went to 'Invoiced'. Just thought I'd mention that for anyone who's curious.
 
I would have assumed yours would arrive by now Lau Ming. Money has not been withdrawn from my account. Seems like I too got a long way to go. 11/6

Michael from bomb squad said they have more 10 days to finish it... So I guess we'll be allocated next week... 11/7 here.
 
Ordered my R1 on 11/2 and just received it today. Cosmetically it looks like it could pass as new, and has only 357 hours on it. A couple small scuffs around the screw holes on the bottom, but besides that it's flawless!
 
Ordered my R1 on 11/2 and just received it today. Cosmetically it looks like it could pass as new, and has only 357 hours on it. A couple small scuffs around the screw holes on the bottom, but besides that it's flawless!


Keeping my fingers crossed!
 
A week and a half now stuck in customs. I've filed the power of attorney forms 12 times now and spent 3 straight days on the phone to DHL. Everything is set to go, there are no issues, but they seem to keep making them. I've lost count of how many times I've been hung up on or been told "Yeah, it should be good to send out tomorrow!".

Never, NEVER using DHL again. Absolute worst experience I've ever had with any business. I'm beyond angry with them.

UPDATE: I've now been hung up on several times for asking questions and been shouted at by at least 3 employees including a supervisor. They keep telling my to just wait until it goes through customs, but there is an issue not letting it get through customs. I've gotten up at 9am and been on the phone straight through till 5pm for the past 4 work days... Just awful.
 
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That's crazy how customs can get. And here i thought Fedex was bad. Hope you get yours soon
 
day 35, only a few of us remain. The journey was more than what we expected. We are down to our last bits of bread and drops of water. We have learned to live among the natives and even told them stories about the legendary allocation email.
 
A week and a half now stuck in customs. I've filed the power of attorney forms 12 times now and spent 3 straight days on the phone to DHL. Everything is set to go, there are no issues, but they seem to keep making them. I've lost count of how many times I've been hung up on or been told "Yeah, it should be good to send out tomorrow!".

Never, NEVER using DHL again. Absolute worst experience I've ever had with any business. I'm beyond angry with them.

UPDATE: I've now been hung up on several times for asking questions and been shouted at by at least 3 employees including a supervisor. They keep telling my to just wait until it goes through customs, but there is an issue not letting it get through customs. I've gotten up at 9am and been on the phone straight through till 5pm for the past 4 work days... Just awful.

Have you tried contacting customs yet?
 
I ordered on 11/11, and other then being allocated a rep...nothing. I want Red to take my money already!
 
Have you tried contacting customs yet?
I've contacted customs, customer support, general inquiries so much that they know who I am by my voice on the phone. I've been told now that all is set with customs and that it SHOULD be going through tomorrow or the next day, but I've been told this 3 or 4 times before, so I'm not holding my breath.
 
If anyone from the UK is wondering about their order I spoke to my Bomb Squad rep the other day and he said they are getting small batches sent to them every week to send out.
 
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