No Video Blue And/or Black

[Bob Tate]

Hi. We opened two different 4K 16:9 RED files into RedCine and information shows up, but black screen. When you push play, timecode plays, but again no video. When you export to Quicktime, a blue screen appears. Am I doing something or not doing something very simple? Thanks!

HP XW-8200 Intel, Xeon CP 3.40Ghz, 3.25 GB RAM, NVIDIA Quadro FX 1300

 

[Bob Tate]

Also, exported as quicktime AVID codec, imported into AVID, looked a bit washed out.

Having worked on this some more, I have isolated this. If I activate the top bar menu in REDcine and turn COLOR off, I get video that is dark. Turn COLOR back on, video goes away. Does this get close to solving my headache? Thanks in advance.