no playback on red pro lcd 7"?

[Carl Dieker]

I have the old pro lcd 7" and can't get playback on it. Is this normal or is it malfunctioning?

 

[Simon J Reilly]

Im using the old EVF on a Scarlet, and no problem for playback at all.
Im running latest Firmware maybe thats your issue

 

[Tehben Dean]

Just got off a shoot with my 7" on EPIC. Latest Beta Firmware, playback was perfect. I did have problems a version or two back. What version are you running?

 

[Carl Dieker]

built 3.06

My PRO LCD 7" was repaired recently at RED UK. Also my EVF was set up with the latest firmware – 8.xxxxxx.

I've also tried my old LCD/EVF-cables from RED ONE plus the new Epic ones.

 

[Carl Dieker]

I just found that playback on my 7" LCD Pro only works with material shot in 4K and below. Have anyone had a similar experience?

 

[Carl Dieker]

I finally managed to get my old EVF to do playback in 5K.

 

[Carl Dieker]

I am starting to think that it's a firmware problem with my LCD 7".

 

[Carl Dieker]

Pretty strange that my red pro 7" lcd can do playback in 4k but not 5k...

 

[Petri Teittinen]

Playback's buggered on my 7" Pro LCD. The image rolls vertically and is filled with distortion. Totally useless.

 

[Carl Dieker]

Playback's buggered on my 7" Pro LCD. The image rolls vertically and is filled with distortion. Totally useless.

I have the same distorted lines in playback from 5K. Recording mode works flawlessly.

 

[Carl Dieker]

Just got off a shoot with my 7" on EPIC. Latest Beta Firmware, playback was perfect. I did have problems a version or two back. What version are you running?

I have both 3.00 and 3.06 but no change. I have restored the system and so on. But... I haven't yet filed a support ticket but will do so.