tomspark
Well-known member
I ordered a Movi M15 recieiving it on August 4th, 2016. At the time of purchasing I did ask whether an upgrade was imminent and was told no. Inside of 2 months the Movi pro was released. Without an upgrade program, I feel a bit cheated. My 3 month old investment is now worth probably half of what it was a month before. Yes its a tool I can continue to use, but it certainly helps to remain current, and had I known the Pro was coming, I would have waited. I am all into innovation, so I am not about not releasing the Pro, as aspects of the M15 sorely needed an upgrade. I just think Freefly could look after their existing customers better... Maybe I am spoiled by the way Red 'leave no camera behind'. I have contacted Freefly about the possibility of an upgrade program for young movi's. Chris Harrison at Freefly support responded a week later and said " with the very small amount of feedback we have already received on the matter, in regards to a trade in program, and review the situation for future product releases."
If any of you are dissatisfied with this situation , please contact Freefly Support and let them know you want an upgrade. Who knows, with enough dissatisfied 'new' pre-Movi Pro owners, maybe they will decide to offer an upgrade program.
If any of you are dissatisfied with this situation , please contact Freefly Support and let them know you want an upgrade. Who knows, with enough dissatisfied 'new' pre-Movi Pro owners, maybe they will decide to offer an upgrade program.