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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

New iMac Keeps Crashing. Help Please.

Jamie_Guy

Jamie_Guy

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iMac 27" 32gb Ram, 3tb Fusion. 2gb Nvida, i7 3.4ghz


Primary use: Adobe Premier, AE, RED Cine X, Davinci Resolve.


Attached: Promise Pegasus TB 15Tb, WD Mybook TB 4tb, RED Rocket Card via TB & Expressbox 3T.


Basically when working in adobe with R3D files or an video file iMac will crash and reboot. There are no warnings or symptoms. Here is the Crash Log. Any Ideas at all?

Thanks


Interval Since Last Panic Report: 42209 sec
Panics Since Last Report: 1
Anonymous UUID: CBB4F80F-BA77-6E55-740E-4704E1836577


Anonymous UUID: CBB4F80F-BA77-6E55-740E-4704E1836577


Sun Aug 18 21:58:09 2013
panic(cpu 0 caller 0xffffff8006cb8655): Kernel trap at 0xffffff8006cad160, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000000979f000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff804dc80400, RCX: 0x0000000000000001, RDX: 0xffffff80475c4cd0
RSP: 0xffffff8399dabf48, RBP: 0xffffff8399dabf60, RSI: 0x0000000000000004, RDI: 0x0000000000000000
R8: 0x0000000000000001, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff7f890cdf3e, R15: 0x0000000000000000
RFL: 0x0000000000010286, RIP: 0xffffff8006cad160, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0


Backtrace (CPU 0), Frame : Return Address
0xffffff8399dabbe0 : 0xffffff8006c1d626
0xffffff8399dabc50 : 0xffffff8006cb8655
0xffffff8399dabe20 : 0xffffff8006cce17d
0xffffff8399dabe40 : 0xffffff8006cad160
0xffffff8399dabf60 : 0xffffff7f890c3e4d
0xffffff8399dabfb0 : 0xffffff8006cb3137
Kernel Extensions in backtrace:
com.thursby.kext.NetBIOS(10.0)[00000000-0000-0000-0000-000000000000]@0xffffff7f890b4000->0xffffff7f890d7fff


BSD process name corresponding to current thread: kernel_task


Mac OS version:
12E55


Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000006a00000
Kernel text base: 0xffffff8006c00000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
 
Part 2 of Log:


System uptime in nanoseconds: 14438863062000
last loaded kext at 8514179519270: com.nvidia.CUDA 1.1.0 (addr 0xffffff7f8913e000, size 12288)
last unloaded kext at 8513846468238: com.nvidia.CUDA 1.1.0 (addr 0xffffff7f8913c000, size 8192)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.aladdin.kext.aksfridge 1.0.2
com.thursby.kext.cifs 10.0
com.thursby.kext.NetBIOS 10.0
com.logmein.driver.LogMeInSoundDriver 1.0.2
com.red.driver.redrocket 1.4.32
com.promise.driver.stex 5.1.62
com.apple.filesystems.msdosfs 1.8.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.monitorfs 1.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleRAID 4.0.6
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AGPM 100.12.87
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.GeForce 8.1.2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleIntelHD4000Graphics 8.1.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.2
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleSDXC 1.4.2
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.6.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOSurface 86.0.4
com.apple.nvidia.gk100hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOAcceleratorFamily 74.5.1
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIUpAdapter 1.2.6
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.CoreStorage 296.16.1
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIParallelFamily 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f16
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364A5446314736344A485A2D3147364532
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364A5446314736344A485A2D3147364532
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364A5446314736344A485A2D3147364532
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364A5446314736344A485A2D3147364532
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Thunderbolt Ethernet, Ethernet, en2
Network Service: Wi-Fi, AirPort, en1
PCI Card: pci105a,8760, sppci_raid, Thunderbolt@11,0,0
PCI Card: pci1b21,612, sppci_ahci, Thunderbolt@14,0,0
PCI Card: RED Rocket, sppci_video, Thunderbolt@114,0,0
PCI Card: Apple 57762-A0, sppci_ethernet, Thunderbolt@17,0,0
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
Serial ATA Device: WDC WD20EURS-63S48Y0, 2 TB
Serial ATA Device: WDC WD20EURS-63S48Y0, 2 TB
USB Device: Usb production, 0x152d (JMicron Technology Corp.), 0x2509, 0x14b00000 / 3
USB Device: USB3.0 Hub, 0x2109 (VIA Labs, Inc.), 0x0812, 0x14c00000 / 1
USB Device: USB_3_0 Reader, 0x05dc (Lexar Media, Inc.), 0xb049, 0x14c40000 / 5
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0x14c10000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 6
USB Device: USB2.0 Hub, 0x2109 (VIA Labs, Inc.), 0x2812, 0x14400000 / 2
USB Device: USB DONGLE, 0x096e, 0x0201, 0x14430000 / 7
USB Device: USB Optical Mouse, 0x0461 (Primax Electronics), 0x4d22, 0x14420000 / 6
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f16
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364A5446314736344A485A2D3147364532
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364A5446314736344A485A2D3147364532
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364A5446314736344A485A2D3147364532
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364A5446314736344A485A2D3147364532
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Thunderbolt Ethernet, Ethernet, en2
Network Service: Wi-Fi, AirPort, en1
PCI Card: pci105a,8760, sppci_raid, Thunderbolt@11,0,0
PCI Card: pci1b21,612, sppci_ahci, Thunderbolt@14,0,0
PCI Card: RED Rocket, sppci_video, Thunderbolt@114,0,0
PCI Card: Apple 57762-A0, sppci_ethernet, Thunderbolt@17,0,0
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
Serial ATA Device: WDC WD20EURS-63S48Y0, 2 TB
Serial ATA Device: WDC WD20EURS-63S48Y0, 2 TB
USB Device: Usb production, 0x152d (JMicron Technology Corp.), 0x2509, 0x14b00000 / 3
USB Device: USB3.0 Hub, 0x2109 (VIA Labs, Inc.), 0x0812, 0x14c00000 / 1
USB Device: USB_3_0 Reader, 0x05dc (Lexar Media, Inc.), 0xb049, 0x14c40000 / 5
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0x14c10000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 6
USB Device: USB2.0 Hub, 0x2109 (VIA Labs, Inc.), 0x2812, 0x14400000 / 2
USB Device: USB DONGLE, 0x096e, 0x0201, 0x14430000 / 7
USB Device: USB Optical Mouse, 0x0461 (Primax Electronics), 0x4d22, 0x14420000 / 6
 
Somewhat of a puzzler there. I would take a blank external drive and set up a new OSX volume on it. Boot from that and install your apps, see if the problem is still there. Obviously make sure you have the latest nVidia drivers and CUDA driver installed while you're at it.

It could be a corrupt install of Premiere, the OS, anything.

If the problem is duplicated after you try a fresh installation, then you may want to start suspecting hardware. Could be a bad memory module, bad GPU, CPU... Sometimes it takes a bit to diagnose. If it's only happening in Premiere and Resolve works fine and can stress your system, I would think at least starting with completely purging and downloading a fresh installation of your Adobe apps is a good place to start.
 
(because I built my own Hackintosh and dealt with kexts/hardware compatibility)

Eh, edit... I'd just reinstall your Adobe apps(or whole CS) first. I have had to do that to get mine to work. Premiere and Photoshop being the most fickle.

HTH
 
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