- Admin
- #1
Brent Carter
REDUSER.NET
As some of you may have already noticed, the support landing page for RED.com went through quite the overhaul...
It should be pretty self-explanatory, but some highlights:
* You can now search for answers in the support section. This should be your first line of defense before filing a support ticket.
* You can browse FAQs.
* You have a tab to file a support ticket.
* You can track your open support tickets.
* Links for common downloads are there.
And if you file a support ticket, it will do a smart search on your topic to see if the answer already exists in our knowledge base.
If you have any feedback or issues, please contact our RED.com team directly and select "website" as your inquiry type.
EDIT: Jarred also posted, so closing this one.
It should be pretty self-explanatory, but some highlights:
* You can now search for answers in the support section. This should be your first line of defense before filing a support ticket.
* You can browse FAQs.
* You have a tab to file a support ticket.
* You can track your open support tickets.
* Links for common downloads are there.
And if you file a support ticket, it will do a smart search on your topic to see if the answer already exists in our knowledge base.
If you have any feedback or issues, please contact our RED.com team directly and select "website" as your inquiry type.
EDIT: Jarred also posted, so closing this one.
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