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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Need a little help getting started

Cedric Akins said:
Help... please?
Click to expand...

Cedric,

Have you tried to read any R3D files in any other programs?

Premiere and Vegas both support RED on the PC. Have you tried your file in them?

This first step would indicate if its indeed the RED software at fault. See, if the file doesn't play in any program, then the file is at fault. If the file does play in some programs, then the ones where it doesn't play are at fault.

Also, you might want to try and run the software and file on a different computer. If it works there, then you need to consider that perhaps you should talk to your hardware vendor.

You can't just bleat that you are having a problem and hope to have it fixed. RED doesn't pay me, and neither do you.

In fact it isn't at all clear if you have ever paid RED... do you own a RED? If not RED doesn't "owe" you a thing.

You may find the words of St. Jeanne d'Arc enlightening:
"Aide toy, Dieu te aidera"
"God helps those who help themselves"

So, help yourself already. Do some diagnostics of your own. Report new results when you have them, and then someone might be able to help you, if the tests themselves don't show you how to solve the problem.
 
Alexander Ibrahim said:
Cedric,


You can't just bleat that you are having a problem and hope to have it fixed. RED doesn't pay me, and neither do you.

In fact it isn't at all clear if you have ever paid RED... do you own a RED? If not RED doesn't "owe" you a thing.

You may find the words of St. Jeanne d'Arc enlightening:
"Aide toy, Dieu te aidera"
"God helps those who help themselves"

So, help yourself already. Do some diagnostics of your own. Report new results when you have them, and then someone might be able to help you, if the tests themselves don't show you how to solve the problem.
Click to expand...

Hey I am not quite sure of your meaning. I was asking those who may have this problem as well as the Red team members for assistance in discovering a solution to this problem. There are other members who are experiencing the same ordeal I am with Redcine-X.

BTW I don't have Premire CS4 nor do I plan to purchase Vegas to test the r3d files. I have used Redcine on this same computer and the results were just fine. Redcine-X is what is the issue as of now. And I have done some trouble shooting of my own. So please if you have any POSITIVE information to add to this problem please post away.
 
Cedric Akins said:
Hey I am not quite sure of your meaning. I was asking those who may have this problem as well as the Red team members for assistance in discovering a solution to this problem. There are other members who are experiencing the same ordeal I am with Redcine-X.

BTW I don't have Premire CS4 nor do I plan to purchase Vegas to test the r3d files. I have used Redcine on this same computer and the results were just fine. Redcine-X is what is the issue as of now. And I have done some trouble shooting of my own. So please if you have any POSITIVE information to add to this problem please post away.
Click to expand...

What resolution files are you using?
 
They are 3072x1536. I am using the 3K files that Peter uploaded on Scarletuser.
 
Cedric Akins said:
Hey I am not quite sure of your meaning. I was asking those who may have this problem as well as the Red team members for assistance in discovering a solution to this problem. There are other members who are experiencing the same ordeal I am with Redcine-X.

BTW I don't have Premire CS4 nor do I plan to purchase Vegas to test the r3d files. I have used Redcine on this same computer and the results were just fine. Redcine-X is what is the issue as of now. And I have done some trouble shooting of my own. So please if you have any POSITIVE information to add to this problem please post away.
Click to expand...

That's the first I've heard of you using another program. Thank you.

So now we know the R3D's are good. RedCine X is the issue.

Have you redownloaded RedcineX yet? To RED: Checksums for software would be very nice.

Other "dumb" questions: Are your drivers up to date for your video card? What about Windows itself, fully updated?

Have you run any hardware diagnostics for the system memory and/or the video card?
 
Alexander Ibrahim said:
Deanan,

Why is the resolution important?

Just curiousity.

Thanks.
Click to expand...

We're fixing some bugs with quicktime and 4.5k full res output.
Quicktime was using alot of memory and freaking out.

I'd recommend checking the memory usage.
Email me directly and we can walk through some other
things to check.
 
I know we recently got one, but how close are we to getting a new update? I still can't really use this program. having all sorts of bugginess with outputting 4.5k files, those are the only ones that have forced me to use Redcine X. It seems promising, but it still has a ways to go before it's usable, in my opinion.
 
Got version 84 and new R3Ds - it works great now

Got version 84 and new R3Ds - it works great now

I was having problems with an earlier build of RedCineX (54) on my mac. I got rid of version 54 and the R3D files I had downloaded. Since then I have downloaded the latest Redcine X from Jim's post featuring FLUT™ (version 84) and downloaded different R3D files. Everything is working smoothly now. My guess is that the R3Ds I had loaded earlier were causing a problem.
 
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