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My Scarlet Red won't boot up

Gary Nice

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Jan 11, 2014
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I need help. Support is not helping. I have Scarlet Red and I always just turn it on and it would boot up. Have not shot with it for awhile. So I turned it on today for a shoot and the fan runs but it does not boot up. No green light and the LCD touchscreen is dark. Any suggestions. It just sits there with the fan running but nothing else. I have tried on battery and on AC. I tried the hard restore.
 
I had hope that with 67 views of this post someone might have a suggestion. Red Support has said I should try updating firm ware. But when I use their method on a SSD card it does nothing. It is like the DSMC is not even getting to the point of looking for the SSD. It seems to be handing up. Is there another way to connect a file to the camera besides the SSD RED Mag?
 
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