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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

My QT Freeze Frame Issue Resolved

R

R Fogg

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I felt like the resolution to this needed its own thread since it seemed many were struggling with the QT freeze frame issue.

My solution for PC world:
  1. Delete all folders and files located in C:\Documents and Settings\All Users\Application Data\REDCINE
  2. Uninstall redcine
  3. Uninstall qt 7.4
  4. Install QT 7.31
  5. Install Redcine
  6. Export successfully
  7. Tears of Joy

Follow these simple rules:

Rule #1: No mixing source formats in the output of redcine, only load files of the same frames size and frame rate into the library. When I generated output which spanned 2 different formats it caused the single frame freeze after x# of frames issue for me. Also mixing formats in the library caused major instability in redcine for me - no probs if all files are of the same format.

Rule #2: The project format settings in Redcine must match the format of the source shots. If you are working with a 4k 2:1 file your project format setting must be 4k 2:1 - Having the project format settings set differently from the file format was the cause of the single frame QT output.

Rule #3: for maximum Redcine stability keep the QT player closed when working in Redcine and as I said before do not load source files with different formats into redcine.

No more frozen frames for me. Hope this helps anyone else out there trying to resolve this.
 
Rfo said:
I felt like the resolution to this needed its own thread since it seemed many were struggling with the QT freeze frame issue.

My solution for PC world:
  1. Delete all folders and files located in C:\Documents and Settings\All Users\Application Data\REDCINE
  2. Uninstall redcine
  3. Uninstall qt 7.4
  4. Install QT 7.31
  5. Install Redcine
  6. Export successfully
  7. Tears of Joy

Then follow these simple rules:

Redcine Rule #1: No mixing source formats in the output of redcine - this causes the single frame after xxx# of frames issue for me.

Rule #2: The project format settings in Redcine must match the source shots you are trying to output. This was the cause of the single frame QT output.

Rule #3: for maximum Redcine stability keep the QT player closed when working in Redcine.

No more frozen frames for me. Hope this helps anyone else out there trying to resolve this.
Click to expand...

#2 must be a PC specific build bug - that is not an issue in the mac build -

thanks for posting this -
 
Rfo said:
I felt like the resolution to this needed its own thread since it seemed many were struggling with the QT freeze frame issue.

My solution for PC world:
  1. Delete all folders and files located in C:\Documents and Settings\All Users\Application Data\REDCINE
  2. Uninstall redcine
  3. Uninstall qt 7.4
  4. Install QT 7.31
  5. Install Redcine
  6. Export successfully
  7. Tears of Joy

Then follow these simple rules:

Redcine Rule #1: No mixing source formats in the output of redcine, - this causes the single frame after xxx# of frames issue for me. Also mixing formats in the Redcine library causes major instability for me.

Rule #2: The project format settings in Redcine must match the source shots you are trying to output. This was the cause of the single frame QT output.

Rule #3: for maximum Redcine stability keep the QT player closed when working in Redcine.

No more frozen frames for me. Hope this helps anyone else out there trying to resolve this.
Click to expand...

You deserve a prize for this post my friend. Great work.

IBloom
 
Just tried this.. And it WORKS.

You DA Man!

Thank you sir.. And for those that have "Cannot Write Frame Zero" in Cineform this fix takes care of that as well!

Wow...

Jay
 
Deleting everything in Application Data seems like a good idea each time you install new builds.

I installed the new build (082) and it would quit after the splash screen until I followed the "delete App Data, uninstall RedCine, reinstall RedCine" method.

Bruce Allen
www.boacinema.com
 
Just as a note: The newest Redcine build (82) fixes most of the mixed format instability & single frame issues.
 
RFO, I still find Red Cine Build 82 still has Freeze frame issues, though exporting mixed formats seems to be exporting fine, playback the clips shows random freezing =(. what type of setup are you using?
 
Hi to all,

good advise welcomed! REDCINE QT out is giving me a freeze frame output whatever I try. In fact if I select a portion of the clip to be transfered to QT REDCINE seems to be doing it, but the result is a clip long freeze frame from the beginning of the source clip, not from my selection!?
I have an Intel Macbook Pro. Tried QT 7.4.0 and downgraded to 7.3.1 with same results (well not quite, cause now my FCP doesn't work either!) Anybody, who has solved this?

PetriS (RED#272)
 
bint2k said:
RFO, I still find Red Cine Build 82 still has Freeze frame issues, though exporting mixed formats seems to be exporting fine, playback the clips shows random freezing =(. what type of setup are you using?
Click to expand...

Hi, bin2k - sorry for the late reply -
My setup:
Windows XP Pro, Service pack 2
Intel core 2, 6600 2 3GHz
2GB Ram
nvidia 8800gt

What video card are you using?
 
PetriS said:
Hi to all,

good advise welcomed! REDCINE QT out is giving me a freeze frame output whatever I try. In fact if I select a portion of the clip to be transfered to QT REDCINE seems to be doing it, but the result is a clip long freeze frame from the beginning of the source clip, not from my selection!?
I have an Intel Macbook Pro. Tried QT 7.4.0 and downgraded to 7.3.1 with same results (well not quite, cause now my FCP doesn't work either!) Anybody, who has solved this?

PetriS (RED#272)
Click to expand...

Petris give this thread a read,
http://www.reduser.net/forum/showthread.php?t=8406&page=2
Harryclark was having similar issues - seems he trashed and then reinstalled redcine (deleting the preferences folder too I believe) and that fixed things for him.
 
Rfo said:
My solution for PC world:
  1. Delete all folders and files located in C:\Documents and Settings\All Users\Application Data\REDCINE
  2. Uninstall redcine
  3. Uninstall qt 7.4
  4. Install QT 7.31
  5. Install Redcine
  6. Export successfully
  7. Tears of Joy

Follow these simple rules:

Rule #1: No mixing source formats in the output of redcine, only load files of the same frames size and frame rate into the library. When I generated output which spanned 2 different formats it caused the single frame freeze after x# of frames issue for me. Also mixing formats in the library caused major instability in redcine for me - no probs if all files are of the same format.

Rule #2: The project format settings in Redcine must match the format of the source shots. If you are working with a 4k 2:1 file your project format setting must be 4k 2:1 - Having the project format settings set differently from the file format was the cause of the single frame QT output.
Click to expand...

Thank you Rfo, this is excellent advice and pretty much standard procedure if you are experiencing issues with Redcine on Mac or PC.

Kevin
 
theatereleven said:
This post got me going - THANK YOU!

I've got a question...currently cutting a Super16 feature (off line edit in Avid, 23.976 project). The director just went out for inserts and used RED. What export settings from REDCINE would be best to match the Super16 frame size?
Click to expand...

to match the dof he should shoot in 2k, i would prefer 3k and downscaling...
 
Still freezing...

Still freezing...

Hey guys, I have done everything that was detailed in the first post (uninstalling QT 7.4, uninstalling RedCine, and reinstalling RedCine and QT 7.3.1, and deleting all the files in the RED folder, etc...) and when I export to QT I get a single pink frame, which turns out to be almost 7gb in size.

Are there any other suggestions out there? What's the Magic Bullet?

Thanks for your help.

SB
 
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