My Epics Sensor is Dead ? Dead Pixels Vertical Line on Sensor !!!

[Vigen Vartanov]

Good day , just got back with dead sensor Yesterday on set after small break AC turn camera on and sow a green vertical line . Test on set with second monitor , FW update - no result .
Line is not visible only in 2K , all other resolutions inc this line .
Here is video that i shoot now with Flash Light . WTF ? Any ideas ?

https://vimeo.com/43773277 (will be up in 30 minutes

 

[David Carstens]

Have you performed a blackshade?

 

[Vigen Vartanov]

Have you performed a blackshade?

Yep , no result

 

[Paul Nordin]

support@red.com

 

[Nick Grow]

Vigen, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us. Our techs will assist you with troubleshooting.

NICK

 

[Yang Liu]

Good day , just got back with dead sensor Yesterday on set after small break AC turn camera on and sow a green vertical line . Test on set with second monitor , FW update - no result .
Line is not visible only in 2K , all other resolutions inc this line .
Here is video that i shoot now with Flash Light . WTF ? Any ideas ?

https://vimeo.com/43773277 (will be up in 30 minutes

Sometime the SSD card causes this problem. I met the similar problem, last time my 64GB SSD card was burnt.

 

[Justin Kirchhoff]

I wouldn't say the sensor is dead on this. You clearly have a problem, but saying the sensor is "dead" implies that it doesn't work at all. Contact RED Support. The best thing to do before you go to the public about this.

Good luck!

 

[Matt Ryan]

looks like a data corruption/glitch.

 

[Mark Andersen]

Doesnt look like a sensor issue, sensors can have random pixel problems or just stop working entirely but a vertical line on an image is not directly related to a hardware problem or a verticle "dead streak" on the sensor. More likely it's a bug or software/firmware issue, or like Yang said a record problem. I'm just shooting in the dark here, I'm no expert but can't imaging it's a corrupt sensor.

 

[Alexey Milokost]

Did you try restore to defaults?

 

[Richard Tran]

I'm curious if you were shooting into lasers?