Motion Mount on Weapon Helium 8K?

[Christoph Tilley]

Hey guys,

we just received the Canon Ti Motion Mount for our Weapon Helium 8K, but it simply won't be recognised by the camera. We already did a rediscover, but still no luck.
Any help? Greatly appreciated!

Best,
Chris

 

[Melvin Ong]

Hi Christoph,

Dont know if it would help but try wiping the lens mount connectors and also wiping the connectors on your camera itself.

I did that with my normal EF mount initially and it helped!

 

[Michael Dalton]

I think it requires a certain firmware for it to work. Works on mine, but don't think it works on my older Trooper that has yet to be updated.

 

[Russ Fill]

When was the last time you used it on your camera ? I didn't use mine for a long time and then when I did realize that it had to be sent in to have the firmware updated in the mount itself.
What was the last camera or firmware that I did work on ?

 

[Christoph Tilley]

When was the last time you used it on your camera ? I didn't use mine for a long time and then when I did realize that it had to be sent in to have the firmware updated in the mount itself.
What was the last camera or firmware that I did work on ?

I bought a new one from RED - never used it before.

 

[Michael J Brennan]

In respect to ND characteristics only, does the motion mount have any impact on optical quality?
Is it 100% seamless? At 8k?



Mike Brennan

 

[Nick Morrison]

In respect to ND characteristics only, does the motion mount have any impact on optical quality?
Is it 100% seamless? At 8k?

Mike Brennan

No optical effect that we've seen. At least in Global Shutter mode. It's perfectly clean.

 

[Michael J Brennan]

Thanks Nick.

mike

 

[Tom Van]

Watching this thread closely. I'm having the same issues with my Motion Mount on Epic-W. It works fine on DSMC1 cameras though.

 

[Russ Fill]

Now I'm going downstairs to the workshop and putting mine on and double checking with the new firmware.

Don't know if anyone else has noticed this but when I have a prime on my camera with the motion mount Cannon motion lens wide open as I stop down past six stops on the MM to closing in on eight stops I start to notice a little different look in the softness of the broken . Has anyone else ever notice that