Mobile Rocket crashes Redcine-X Pro constantly. Constantly reinstalling driver...

[Tobias Straka]

Hey guys, got a problem. I'm using a Mobile Rocket connected to a 17' MBP. Latest rocket drivers, latest version of RCX Pro.

Thing is, this setup has Redcine-X crashing all the time. When I restart, I often get just a black screen when selecting a clip and I have to reinstall the driver, restart the computer before it works again. And crashes again. Really frustrating, don't get much work done this way. Anybody have any idea what I could try? Here's a rundown on the hardware:

- Macbook Pro 17', 2.2 GHz i7. 8 Gigs of RAM, SSD boot drive, 2nd internal drive
- Mobile Rocket, connected to the express34 slot
- monitoring on a Sony PVM-2541, SDI
- RED station, SSD- and CF-Reader, connected through a Sonnet Echo via Thunderbolt
- Promise Pegasus RAID R6, connected through Thunderbolt
- some additional drives via FW800

Thanks...

 

[Meryem Ersoz]

I am having an identical issue but too busy to deal with support on it, right now.

I am finding that if I queue up more than sixty or so clips to transcode, it causes these issues. If I keep the queue small, they don't rear up.

So that is what I'm doing for now...keeping file sizes extremely small. Far from a permanent solution, but it's allowing me to get the work done right now....

 

[Tobias Straka]

Hm, interesting - not seeing this on my side - lots of clips don't affect my system as far as I can tell. What it doesn't like at all is copying media at the same time I'm transcoding - somehow, whenever a card has finished copying, things freeze up. When I do the transcode during the night and just let the computer be, I have no issues. Working simultaneously - no go. Really sucks...

 

[Tobias Straka]

I'm also getting the screen of death quite often with the Mobile Rocket. Restarting quite often lately. Don't like this. At all..

 

[Rob Lohman]

Sorry to hear about this. It sounds like this could be a bad mobile Rocket. Can you send me the OS X crash report after it kernel panics? (rob at red)

 

[Tobias Straka]

Damn... Thanks Rob, sending crash report now...

 

[Tobias Straka]

Ok, I think you were right Meyrem - less clips = better performance. But still - crashes all the time...

 

[charles lim yi yong]

hi my red rocket mobile raid is also going through the blues. It's currently making a loud beeping noise. Does this mean the raid 5 drives are having problems? I can still see the drives and see my data.
Help please! thanks

 

[Matthew Yaeger]

hi my red rocket mobile raid is also going through the blues. It's currently making a loud beeping noise. Does this mean the raid 5 drives are having problems? I can still see the drives and see my data.
Help please! thanks

This sounds like a completely different issue you should probably put it in it's own thread, also the Red Rocket cannot.. "beep" that I know of, so it's probably the drives or the raid box itself.

 

[Fred Beahm]

Hey guys, I was having a similar issue yesterday with my Rocket. I have a macpro, so it's internal, but when I loaded RCX it would crash on launch, every time. Yet the day before, it was perfectly fine. I did some poking around and figured out that if I delete the com. pref files that it reset RCX and my crashes stopped! I'm not sure if this will work for you guys but I still wanted to share my experience.

Here are the files I deleted to fix the issue: