Live cam from RED Headquarters!

[Mike Prevette]

Notice how no one is there? No one gently laying 1686 into it's shipping cradle. No one answering the phones. No one answering emails.

This is completely in jest, and I know NAB is a huge time suck for everyone at RED as it's their major marketing event of the year. However I'm not at NAB, I'm busy working trying to plan my jobs for the next 4 weeks and had some RED questions. Can't get through to a soul. I hate to be an ass, I know you guys and gals are swamped, but isn't anyone home?

 

[Dylan Macleod CSC]

Good luck...

Good luck...

Hi Mike

I hope you get through to someone!

Just make sure your order is "in order"...don't make any changes...and send your wire transfer immediately.

I got my camera pretty quick, considering I had delays with my bank, a couple of modifications to my order, etc.

Good luck!

Dylan Macleod
Cinematographer
Toronto, Canada
www.dylanmacleod.com

 

[Tim Bradley]

Good luck Mike.

Keep us posted how you go and when you get your tracking number.

 

[BASSAM MSSALATIE]

this movie is from Red flood event ??:huh:

 

[Mike Prevette]

My list of stuff was confirmed beginning of last week, and paid for at the end of the week, and now I wait.

Yes Bassam, it's a still from the flood. I just remembered how empty it looked.

 

[PMascetta]

Paid on Monday of last week via bank wire. Took until thursday to clear. Friday packing slip went in confirmed by Brent. Still no word. Not getting my hopes up for any earlier then friday at the earliest. So sit back and relax if you can, It will get there. (If you paid at end of week I bet your transfer didn't clear until Monday maybe even today and they still need to package the thing)

 

[Brian Fairbanks]

Yes there are people there to answer your calls. Some of the bombsquad is at NAB but there is enough of us at HQ to keep pumping cameras out. If you are calling your particular rep he may not be there. Try just calling our reception desk and they will transfer you, or you can call me (I will do my best to get back to you asap). My number is 9492067900 ext 7927 and email bfair@red.com

We will get you taken care of

 

[Cam McGrath]

I spoke to Justin at RED a couple of hours ago regarding my order. Wire transfer over 1 week ago, money is there in their account, my sales rep has been busy though - NAB. He's back tomorrow so be patient, it will happen! Justin also said it may still take a couple of weeks, but I am in Australia after all....

 

[Jonas Nyström]

Where do you find the live stream, never seen..!?

 

[Mike Prevette]

Jonas, It's a joke. I made it from a still shot during the flood a couple months ago.

 

[Jonas Nyström]

Grrrr! from a studip dog in Sweden ;-)

 

[Miltos Pilalitos]

My list of stuff was confirmed beginning of last week, and paid for at the end of the week, and now I wait.

Yes Bassam, it's a still from the flood. I just remembered how empty it looked.

Mike, i paid for RED 1473 IMMEDIATELY after my order was finalized. RED confirmed the wire transfer two weeks ago and that was the last email i got from them.

I have no idea why my camera is still there in their warehouse. I don't know what accessories from my order will ship with it. I don't have a tracking number.

I called RED a couple of times but nobody seems to answer the phone.

It's sad really...


Miltos

 

[michael zaletel]

bunch a jesters...

 

[Warren Kommers]

that's the old building isn't it?

 

[Brian Fairbanks]

Yes. We have moved across the street

 

[Mike Prevette]

SHIT! You mean I've been watching the wrong damn camera this whole time?!?!