LCD not turning on, all buttons dead

[Jason Kraynek]

was running my epic dragon yesterday for some indoor interviews, all led lights, normal heat in the studio. was doing about 40-50 min takes and things were fine for the first few hours, then the lcd stopped responding along w the left card mount, after a few reboots then the lcd didnt even come on- could get a sdi signal out and the right rec button worked but nothing else. gave it a few mins at one point and it worked again, turned the fans to 70 and re black shaded. a hour later the problems started again.
this morning it turns on and things look fine but im very iffy on the reason or if it will happen again.
any help is thanked in advance.

 

[Chris McKechnie]

A few things to try:
Reseed the side SSD module (cleaning the contact points), and reseed the RED Touch cable. Reboot by holding down the power button for 15-20 seconds. That will essentially reset everything. If things are still not working, re-flash the firmware.

 

[Jason Kraynek]

will do. as of this morning things seem back to normal but i want to try to make sure its not a issue before the next gig as i just barely saved the shoot by using a external monitor and just the rec button on the red to finish out the day as i couldnt control anything else.