Komodo screen glitching & rolling issue

[Roman Peherstorfer]

Hi,
so I have a problem. Sometimes when I turn the Komodo on it does this crazy screen rolling and splitting. When it happens the monitor does not get any SDI signal and just shows a static picture, on the Komodo screen the picture rolls over and over and is not usable at all. The funny part tho, when checking the footage on the computer it looks good. No glitching or whatever rolling you see on the Komodo monitor.
I have a 12G shielded SDI cable and I checked multiple times if all the cables are connected properly. It's getting more and more with the issue when turning on the camera I'd say right now 1/3 or 1/4 times it's glitching.
Happening in different framerates, resolution etc.
Is this a known issue? Can I fix it myself somehow?
The firmware was already updated by me after recognizing the issue to 1.5.3 I didn't had time to properly test since then. I will today.

Video of the Komodo monitor:

Thank you very much!

Roman

 

[Thomas B.]

Is this a known issue?

Hi Roman,

Do you still have this issue? If it's fixed with the latest firmware, you can delete this thread.
By the way, it looks like it is a known issue - discussed in this forum two months ago. Post Four Images and odd scrolling
Unfortunately, it seems like no one has contacted RED Support since then (sending them a Log file).
(I guess that's why I couldn't find this issue on the RED Support page.)