Welcome to our community

Be a part of something great, join today!

Log in
  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

It‘s a great camera, but... some odd quality issues on #112

ready2roll said:
Lubricating is also an issue, because the lubrication could gas out and smeer the low pass filter.
Click to expand...

Not every kind of lubrication necessarily has an outgas problem. For example Apiezon Grease T, vapor pressure @ 20C = 4.6x10-9 torr, melting point 125 C. Should cause no outgas problem unless you are shooting in ultrahigh vacuum.

Nnote, I have no idea whether this material is ok for aluminum surfaces, or generally suitable for use on a PL lens mount. If correct focusing really requires micron level precision, as I have read here that it does, I don't know how any grease could be used as it would form a variable thickness spacing layer between the metal surfaces.
 
Hey Rich, can you tighten the handgrips safely tight?
Can other recent shippees weigh in on the PL mount?
Cheers,
Harry
 
stainless vs. aluminum

stainless vs. aluminum

....definately.
Stainless is a softer metal than high grade aluminum. My vote is the highest grade aluminum possible vs. stainless. Stainless bends quite easily whereas aluminum will not.....at equal tolerances that is
 
It's a good thing that the manual is PDF-only.

Saves some trees and the camera is evolving constantly, so there's no point of a "finished" manual.

A new PDF with every new build sounds fine.

Apart from literature I'd be perfectly happy to read everything else in PDF, just because of the trees.
 
Jarred Land said:
just a side note.. the Mount never was to be Stainless.. the photos we showed where un-anodized aluminum so some may of thought it was stainless..
Click to expand...

Jannard said:
2. We have developed a new stainless steel PL mount system that is user adjustable, stable and does not use shims. It is as close to a religious experience as a lens mount gets.
Click to expand...

:huh:
:sad:

Ian Bloom
 
Yeah...

This is dissappointing. Things should be smooth, stable and tight right down to the last screw.

Anywhere else and I would be very very worried right now. But here's the thing: It's Jim and RED. They will make this right. If the mounts turn out to be a bad deal, then they will replace them. Pure and simple. If the handles do not tighten by design, they will be fixed.. Period.

I understand his frustration though, we're buying some pricey gear, and you want to feel that confidence of knowing everything is perfect and you got your money's worth from the second you open the box.

Something like this can shake up your confidence.

Just have faith man.. They'll make it better. One way or the other

Jay
 
My 1st post did reference a stainless mount. That was a wrong assumption on my part. 7075 was a better choice. It was changed the 1st day of development and I never corrected my post. Sorry. The mount is great. Many of us have been testing it, monster-stressing it and it is rock solid.

The other issues are inexcusable and will be handled in RED-like fashion.

Jim
 
Disappointments

Disappointments

That's a drag to hear that things have NOT been fixed as promised. We have heard so many times: "We are aware of the issue and it WILL be fixed". Red should get to it before shipping any more cameras!


1) PL-Mount:
I know Red knew that the mount did not feel smooth like any other PL mount.
They designed a new mount yet the problem is still not fixed? This is most disappointing.

LDS: all that was ever promised was an /i connection so I can't say that's a dissapointment (although it would be hugely useful and will hopefully be enabled in the future). Having the /i connection removed and saying it can be added later as an optional accessory (at what cost?) without informing anybody is very disappointing on the other hand.


2) Loose Battery mounting plate on Cradle

I hope this is the Holiday fluke.

3) Battery Lock on Quickplate
MUST BE FIXED. I haven't been aware of this being a problem. Anybody else have this problem?

4) Side-Handles
I will accept this as the "Holiday Fluke"

5) Not enough grip of the Side Handles
We know the problem and it will get it fixed is what I've been told also...

6) Manual:
Will there ever be a hard manual? Since the camera is in constant flux there might not be and we'll have to get used to print a new one every time there is a firmware update. Maybe it's time to separate the manual into "firmware agnostic" and "Firmware dependent"?

It is great that the company is addressing these issues on an individual basis. I hope they are also addressed on a broader root basis. I know this community is putting a lot of pressure on Red to deliver cameras and we have to stop doing that. I have had a lot of faith so far in the "we'll fix this in the next shipment" excuse to a lot of problems but let's start seing these problems fixed.

Happy New Year!
 
ready2roll said:
One side note concerning the lenses:
I asked Kelly to please keep all lenses on hold until there is are metric versions for the scales available. It is somehow frustrating not beeing informed from Red if and when there will be metric scales avaiable. To have metric available can‘t be such a big problem at all.

Thanks,
Sebastian
Click to expand...

I can answer this issue right now for you, we will unfortunately not be selling any lenses with metric scales.
 
Is the camera mount coming with the s4/i contacts, or is that now an add on or not an option?
 
It is a fact that aluminium against aluminium is a bad pairing. It has a tendency to stick and to smear this is exactly what is happening on the current mounts.
It is also a fact that steel against aluminium is a bad pairing. Open up a Arri, Aaton, Moviecam, Panavision, you wouldn't find any aluminium in the mount.

Yes, you can grease the mount, but be careful on digital cameras. I know Arri is using a special gease which doesn't gas at all for their D20s.

Sebastian
 
What a bummer indeed... The aluminum on aluminum stickiness has got me all worried up, I'm sure they'll fix it..
 
Jannard said:
My 1st post did reference a stainless mount. That was a wrong assumption on my part. 7075 was a better choice. It was changed the 1st day of development and I never corrected my post. Sorry. The mount is great. Many of us have been testing it, monster-stressing it and it is rock solid.

The other issues are inexcusable and will be handled in RED-like fashion.

Jim
Click to expand...

Thanks for clarifying.

Ian
 
SF Geek said:
Is the camera mount coming with the s4/i contacts, or is that now an add on or not an option?
Click to expand...

We are not shipping cameras with the contacts in them as they are not feature or design complete , they will be an addon that we can ship to customers that they can install, or we can install them at Red during a normal camera checkup for no additional charge.
 
Red Set...

Red Set...

SF Geek said:
Is the camera mount coming with the s4/i contacts, or is that now an add on or not an option?
Click to expand...

My question too? I had been expecting this.

If this is not true you should call Cooke and tell them to modify their "RED SET" description...

"The lenses come fully equipped with Cooke /i Technology that can be read directly by the /i contacts in the RED camera lens mount. No need for additional equipment. Cooke's /i "Intelligent" Technology enables film and digital cameras to automatically record key lens and camera data for every film frame, which can then be provided digitally to post-production teams. The technology streamlines both production and post, saving significant time and costs and eliminating guesswork, while enabling greater creative freedom."

from http://www.zgc.com/zgc.nsf/c7a68299...bc15a5d011cfeb648525738b006a826b?OpenDocument

Dylan Macleod, CSC
Toronto, Canada
www.dylanmacleod.com
 
ready2roll said:
2) Loose Battery mounting plate on Cradle
The battery plate was not fixed on the Cradle (not on the Red Quickplate). You could pull it off about 2mm from the aluminium plate. If anyone encounters something similar: don‘t try to turn in the screws. They are about 2mm too long!!! I punched a hole in the back side of the plate by turning it in and ruined a second screw on which the head broke off. The only thing is: take the screws out and shorten them about 2mm or get shorter ones.
Click to expand...

FYI- Mine is rock solid and the screws are the correct length, this is obviously a QC issue that slipped thru the cracks.

ready2roll said:
3) Battery Lock on Quickplate
The lock on the battery plate is not preventing the battery from falling out of the mount. A fairly small pressure is enough to push the red brick out off it‘s locked position in the V-mount.
Click to expand...

Again, mine is solid here as well- the battery is locked in tight. Could this be related to problem #2 above? Personally I am not a fan of the V-Lock, but thats another story.

ready2roll said:
5) Not enough grip of the Side Handles on the Red Handle Mount
No matter how hard the bolts are tighten these is still a slip of the side handles on the 19mm shaft of the Red handle mount. It is definitly not tight enough for handheld operation.
Click to expand...

I am surprised this hasnt been addressed yet, my handles have the same issue.

ready2roll said:
6) Manual:
I received a manual for the battery and the charger but none for the camera itself. If it wasn‘t finished by the time the shipping went out, a simple note would have helped.
I tripple checked all boxes before I finally downloaded the current version from red.com.
Click to expand...

The manual changes too frequently to print it. But it appears you solved your problem. The download has been available for a while.

ready2roll said:
7) LCD luminance banding:
My LCD shows a strong banding in luminance, with clearly visible steps on grades. This is nothing I have encountered on other LCD like Transvideo etc. Unfortunatelly I couldn‘t get a picture of this, because contrast and a moiree made it hard to take a photo here. I might put it later.
Click to expand...

This is a known issue, hopefully this will be addressed in firmware?? It really hasnt gotten in my way though
...but a fix would be nice.
 
Maybe we can hope for some kind of third-party sticker or something with metric scales to add on to an imperial Red lens. Aligning it would be tricky and would require a very precise system, but through referencing the existing markings it shouldn't be impossible. If there's profit in it, someone will save the day.
 
You must log in or register to reply here.
Back
Top