Issues with some clips

[Dennis S.]

Hey guys,

our camera guys brought some nice flamingo shoots back from the andes and i got problems with a few clips.
Lets say we have a D104_xyz.RDM folder containing subfolders ranging from D104_C001_xyz.RDC to D104_C076_xyz.RDC.
I am able to open most of the clips inside those subfolders in REDCINE-X Pro or any NLE just fine but some of the files won`t open at all. (no finder preview either)
I figured, that all of the files that can`t be opened started with an r3d file that is just 20KB in size.
Neither those, nor the following files that belong to that sequence can be opened (e.g D104_C001_xyz_001.R3D (20KB) and D104_C001_xyz_002.R3D 1,08GB)

Can you help me to explain what might went wrong here and if we can still make some use of the files that seem to contain data (*_002.R3D) but can`t be opened at all?
Thank you in advance for taking the time to help me out here.

Regards

Dennis

 

[David Battistella]

If an R3d is 20kb in size then it sounds to me like it was a record misfire or if you were using a trigger sometimes the trigger does not fully start the camera recording and leaves a 1frame r3d that shows up as media offline.

If the R3D is a part of a series of R3D's (multiple files for one clip), then that is normal.

David

 

[Dennis S.]

@David

thank you for your quick reply.
My first assumption also was that it was a record misfire as you said but the files are indeed a part of a series of clips:
http://www.bilder-upload.eu/show.php?file=51b86c-1459601346.jpg

The first File is just 20KB as you can see from the picture but then D104_C017_0101AU_002.r3d is 4,03GB in size and D104_C017_0101AU_003 is 1,77GB so its supposed to contain something, right?
Unfortunately i can`t open the files with Redcine X Pro or RED Player, well i can but there is nothing in it i can`t play them back.
Any idea what i can do to verify if the files are junk for good or may still contain something i can put to use in post production?

Thank you for your time.

 

[Dawson L. Dunning]

Hi Dennis,

Do these clips say "offline" in redcine? The simple fix has always been to delete the 12/20kb size files, then reload/refresh and the clips with actual media should come back online and be fine. This has often been caused when using pre-record. Initiating pre-record followed by an immediate record without a pause in between will cause this file to be created and make clips go offline. Hope that helps.


D

 

[Chris McKechnie]

Do you have to a RED camera to see if they are viewable via the red touch?

 

[Dennis S.]

@Dawson

thaat did the trick for me, thank you very much for your help.
It was exactly as you said, the clips appeared offline in Redcine. As soon as i deleted the 20KB files the files were online and the finder preview reappeared.
Thank you very much.

@Chris
Thank you Chris, i got an Red Epic and was willing to try to preview the files in the camera but i am fine now

Thank you guys.