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ISP board failed on Scarlet-X

Eugene Lehnert

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Does anyone have any experience with ISP boards failing on their cameras? The fix is pretty hefty. What causes this to fail? What is it's function? I don't have a lot of hours on my camera and I'm wondering if anyone else has had similar issues?
 
30 days ago my Scarlet-W suddenly died during the shooting.
It was still under warranty and I've sent it to RED Europe for service. After long waiting for diagnosis I got email with information that "damage has been caused by over voltage or reverse polarity".
Camera has over voltage or reverse polarity protection but anyway I've used same setup and power source for almost full year without any problem. Now RED asking me to pay $4000usd for service... :(
 
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