Iris Controls Lost

[Jeb Sanford]

I've lost my f/stop control. It is greyed-out on the main menu and cannot be selected. Exposure on the secondary menu is also greyed-out and can't be selected. I reset factory defaults. That didn't resolve the issue. I'm still using Scarlet firmware v.3.3.15 and have reinstalled that version. Still no aperture control. Canon lens mount. Same issue regardless of lens. Suggestions would be appreciated. Jeb

 

[Peter Proniewicz-Brooks]

Just got a lens on mine for the first time today. Have the latest beta build on, first time put the lens on no control, so shutdown, removed lens and reattached it and all was good.

 

[Peter Strietmann]

Also you might try re-seating the canon mount. That has cleared up this problem for me in the past.

 

[Jeb Sanford]

Thanks for the quick replies, but neither worked. Checked metadata on some test shots: no lens info reported.

 

[Jeb Sanford]

Repeated the process and now it's working again! So, I can go back to work! Thanks Peter and Peter