I think my Redrocket is bad..

[Benjamin McGuire]

I haven't used it in a long time, and when I went to use it, it would not play back any red footage. I tried updating the firmware/drivers, and Redcin X Pro (Build 16), and it didn't help. I even got out a spare harddrive and installed Windows 7, because it was all on a Mac Pro (Well Hackintosh). Even tried a different system. The Log file has a bunch of

RR Callback - Decode Failed - Frame: 5 Item: 00000000032DF6A0 Mode: 'DRCR' CustomSize: 5120x2700 PixelType: 0x42475238 ImageBuffer: 000000006F5C2000 bufferSize: 0x0278D000 RowBytes: 15360 RocketStatus: 4 DecodeError: 786467 - Failed to decode (Corrupt Frame?)
RR Callback - Decode Failed - Frame: 6 Item: 00000000032DF8C0 Mode: 'DRCR' CustomSize: 5120x2700 PixelType: 0x42475238 ImageBuffer: 0000000077B62000 bufferSize: 0x0278D000 RowBytes: 15360 RocketStatus: 4 DecodeError: 786467 - Failed to decode (Corrupt Frame?)
RR Callback - Decode Failed - Frame: 7 Item: 00000000032DFAE0 Mode: 'DRCR' CustomSize: 5120x2700 PixelType: 0x42475238 ImageBuffer: 000000007A302000 bufferSize: 0x0278D000 RowBytes: 15360 RocketStatus: 4 DecodeError: 786467 - Failed to decode (Corrupt Frame?)
RR Callback - Decode Failed - Frame: 8 Item: 00000000032DFD00 Mode: 'DRCR' CustomSize: 5120x2700 PixelType: 0x42475238 ImageBuffer: 0000000080002000 bufferSize: 0x0278D000 RowBytes: 15360 RocketStatus: 4 DecodeError: 786467 - Failed to decode (Corrupt Frame?)

If I turn the Red Rockett off, my footage plays. I have tried epic footage that worked 7 months ago, and Red 1 MX.

 

[oliver imfeld]

same here

 

[James Hogarth]

I'm having this problem too. Did you guys ever get a solution? I'm using an mLINK-R Box via thunderbolt.

Also Oliver I'm currently in Brussels so would be interested if you have any details for places that hire just a rocket card so I can test if its the box or rocket.

I've tried Lites but no good as they only hire the full kit

 

[oliver imfeld]

hi James,

there's no solution besides buying a new or a battle tested one; also i do not know where you could rent one, those things being this fragile.
best of luck
o

 

[James Hogarth]

thanks oliver I'm going to get a new one today :-(