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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

How is firmware 4.0.10 treating ya?

Jason Ano

Jason Ano

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I was getting some screen flickering issues. I had to reboot several times to resolve it. I haven't been able to replicate it since... (yet). As a general survey, how is everybody else doing with the latest firmware?
 
I'm doing very fine on (non-electronic) Nikon-Glass, but I must admit I also had a flickering issue just once with his build. But this happened only when I was running on Canon mount with a lens with electronic contacts (lens data/focus data) and it appeared just on one of my first shots after powering up and disappeared later on (without any action taken by me)... but all in all I'm very happy with this release (feature-wise; totally happy)!
 
Sadly I suppose it's too late to get a good LOG file to RED covering my issue now (happened more then a week ago and the camera went out on another shoot with Nikon glass in the meantime). I still have the footage tho so I might just hand that over to a Rep as soon as I have time...

When did that Error occur to you? If it was in the last couple of days I'd try to send RED a LOG file with an exact description of the problem (as fas as I know the LOG files are good for just a few days before they get overwritten by newer LOGs when shooting)...

My Error was basically pretty strong "brightness-pumping" or flickering - but the lens was locked properly and it was daylight exterior so I think I didn't do anything wrong here (shutter speed was also fine, timebase and frame-rate on 25fps 5K HD)...

edit: oh, I just noticed we're on the SCARLET forum here -> for me it happened on an EPIC-X not on a SCARLET!
Just to note that... but it sounds like the "same" issue after all!
 
In my case, I get some flickering when the camera comes out from energy saving mode.
Just a little bit but its there. Changing the refresh rate tends to solve the issue.
 
A couple of us are having issues with Zeiss ZE's. the up/down switch doesn't always correctly open and close the iris and the final click to f1.4 is a huge jump... Apart from that its rock solid and a pleasure to work with...

simon
 
Could be a coincidence, but I don't have HDSDI out anymore. The monitors I've tried it on work, but the camera doesn't output. Tried all the usual. Firmware reinstall, checking if it's "enabled," changing refresh rates and resolutions. No dice. I'll try to roll back soon, but having only a REDmote, it means rolling back that software too. Pain in the ass.
 
Since I attempted to upgrade the new firmaware, my fan stop stopped working. I had a new fan shipped to me. Today the new fan stopped working as well. I had no issues with any of the previous firmwares. Could be a coincidence but didn't really help me today. More to come.
 
I guess I didnt read the memo but is it correct that this version kills the use of any REDMOTE version?
 
I've had no problems with release version 4.0.10. But admittedly I haven't really pushed it for all its capabilities... just normal use without tickling all the bells and whistles.
 
Peter Stelzhammer said:
...

edit: oh, I just noticed we're on the SCARLET forum here -> for me it happened on an EPIC-X not on a SCARLET!
Just to note that... but it sounds like the "same" issue after all!
Click to expand...

Oops! I didn't realize this was a Scarlet forum either and was commenting on an Epic X.
 
Trent Lillehaugen said:
No.

Camera version 4.0.x is compatible with REDmote version 5.0.x. Both are available on the RED support download page (https://www.red.com/downloads)
Click to expand...


Thanks Trent but my in-experience is showing here.

I downloaded everything off the Support page and still confused as to what to do.

I have 4.0.10 on my Scarlet.

I tried to pair the REDmote but I get the incompatible REDmote warning.

I read that you can install from the Scarlet but without the pairing, I cant do much.

I take it I have to place the redmote bin file in an SSD.

Do I need to attach the REDmote to the back of my Scarlet instead?

Stupid DSMC RED TACTICAL blocking that path :P
 
Eric Santiago said:
Thanks Trent but my in-experience is showing here.

I downloaded everything off the Support page and still confused as to what to do.

I have 4.0.10 on my Scarlet.

I tried to pair the REDmote but I get the incompatible REDmote warning.

I read that you can install from the Scarlet but without the pairing, I cant do much.

I take it I have to place the redmote bin file in an SSD.

Do I need to attach the REDmote to the back of my Scarlet instead?

Stupid DSMC RED TACTICAL blocking that path :P
Click to expand...

In order to upgrade the REDmote through the camera it needs to be docked to the back of the camera (it can't be upgrade wirelessly). You don't need to put the REDmote .bin file on the SSD, the camera has a copy internally. The REDmote .bin file is only used if you upgrade through the USB port (Mac or PC)
 
Trent Lillehaugen said:
In order to upgrade the REDmote through the camera it needs to be docked to the back of the camera (it can't be upgrade wirelessly). You don't need to put the REDmote .bin file on the SSD, the camera has a copy internally. The REDmote .bin file is only used if you upgrade through the USB port (Mac or PC)
Click to expand...


Thanks Trent awesome quick response.

Now to find the right key for that plate :)
 
Sometimes when I turn on my RED I will get a half screen issue, one will be the picture and the other will be a black/white screen. Other than that love it. Also they changed stuff around and was on a shoot and took about 15 mins to find something. But like I said other than those issues I like it :)
 
I just have to write here.

I just updated my camera to this frimware and it has been bugiest yet.

LCD has turned black with no reason, and nothing but rebooting helped on this.
And there was many times wierd limbo, when I pressed playback it was on like 1sec. and went back to shooting mode was there 1sec. and back to playback and so on and so on... rebooting was onlything that helped on this also.

Those happened here and there while shooting, didn't ruin my shoot, but there was this little extra work by those.
 
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