Welcome to our community

Be a part of something great, join today!

Log in
  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Hot Shooting

M

Michael Brennan

Well-known member
Joined
Mar 13, 2007
Messages
724
Reaction score
0
Points
0
The heat issues deserve a thread of their own.

Can Red users in hot climes do some empirical testing?

No doubt there has been serious thought to putting heat sinks at the bottom on RED, but it would be interesting to learn if turning the camera upside down reduces frequency of overheating.



Mike Brennan
 
We would love to hear of any cameras that are over-heating with a build after 8 (we haven't)... or do you just have old news?

Jim
 
It is easy to fix problems... it is hard to get the taste of them out of your mouth.

Jim
 
Just to confirm, cold packs and other remedies are no longer required for shooting in hot climates, if running firmware version 9 and above ?
 
ludmux said:
OZMA said:
Just to confirm, cold packs and other remedies are no longer required for shooting in hot climates, if running firmware version 9 and above ?
Click to expand...
we want to hear that for cold conditions.
Click to expand...

You want to hear that no cold packs are required for shooting under cold conditions? I can confirm that! :biggrin:
 
Thanks for that Big Lebowski. Good news...
 
Jannard said:
It is hard to get the taste of them out of your mouth.

Jim
Click to expand...

Especially when you have a product that is being closely watched by an entire industry , a nearly open book on that products devlopment and a internet forum to spread that information. Bad or good.
 
There is something about over-heating in this thread:

http://www.reduser.net/forum/showthread.php?t=6582&page=3

It doesn't say anything about what firmware the camera was running. What worries me though is that the camera apparently gets very hot on the outside when running for a long time even in moderately warm weather. Don't really see how that could be solved by firmware.

Days with moderately warm weather are rare over here in Bangkok, mostly it's just hot, hot, hot.
 
Jannard said:
We would love to hear of any cameras that are over-heating with a build after 8 (we haven't)... or do you just have old news?

Jim
Click to expand...
Hi Jim,

I continue to have heat-related issues with my camera - now running build 11 (though I have used it through builds 8-10 as well). More recent builds have increased performance with other issues to some degree (slow boot times, sluggish playback capability), but have had no effect on overheating problems. I still cannot run the camera for over 5-6 hours at a time without the need for powering down for 10-15 minutes and letting it cool a bit. And I am not running the camera in any kind of extreme temperature situations; mostly indoors on standard room-temperature sets.

As I mentioned earlier, these setbacks have NOT stopped me from shooting magnificent 4K footage with my RED ONE, and I continue to heartily endorse the camera to others. At the same time, lingering problems should not be referred to as a "bad taste" and certainly continue to prevent the system as being ready for bulletproof, prime-time use.
 
The only time I've seen the little heat warning arrow was at 20' below the surface of the Persian Gulf sealed in a PVC housing with no outside ventilation (For obvious reasons) but the camera still recorded properly and never shut down on me.
 
What I heard Jim saying was old stories bouncing around the net about problems which had long since been fixed, gave him a sour taste. Understandable. Sounded like he had not heard from you directly about your overtemp issues until just now (?) I'd say the more info the better, so long as it's the current info.
 
I guess the only thing that concerns me (that concern is mere curiosity until I receive my camera) is that people are having different experiences with their cameras in similar circumstances. I've seen this now with the cold and heat issues. For some, the camera runs fine in a particular environment while someone else with the same firmware has a problem.

So, I guess the question I have for the Red team is what could be causing the disparity between cameras? It seems to me you guys are not seeing the same results that others are seeing, otherwise I have to think you wouldn't let the cameras out of the building. Is it user error, does each camera have its own personality, or is there some other kind of issue going on that is hard to predict for you guys and didn't show up in testing?

I'm starting to feel a little bad for Jim and the rest of the team to be honest. In their attempt to be completely open about the developement of this camera and getting it out to the first 100 customers in such a public forum, they are having to fight some fires publicly as well, and at times I feel like they are at a disadvantage because it hits the forum, rumors start to spread, and they barely have a chance to examine the issues people are having before they have to go on the defensive.

So, I guess I'm saying I don't want to fuel the fire, just trying to understand the issues more clearly.

Steve
 
stevesherrick said:
In their attempt to be completely open about the developement of this camera and getting it out to the first 100 customers in such a public forum, they are having to fight some fires publicly as well, and at times I feel like they are at a disadvantage because it hits the forum, rumors start to spread, and they barely have a chance to examine the issues people are having before they have to go on the defensive.
Click to expand...
Just so there isn't any confusion, RED has no fires to put out with me. I understand fully that as one of the earliest supporters of the company I am a beta tester and they made it very clear that the cameras were not "finished" when we took them. I was merely clarifying that there are still temperature issues as it seems there wasn't 100% understanding on the issue.
 
Not aimed at you Haakon. You are always straight forward with your feedback. I'm alluding to the overall process and how hard it must be for these guys to be facing this enormous amount of scrutiny, especially when it goes in the wrong direction. You clearly have never done that and most people on this board have been very fair and honest with their feedback.

Steve
 
I have to say, I completely agree with you, Steve. I feel terrible for Jim & the team - doesn't mean they can hold their own, but this open door policy does have its drawbacks and they rear their ugly heads when rumors like these keep swirling around the net and with the entire industry and your own competition awaiting a slip; this can be present a devil-of-a-rope to navigate, if you'll excuse the pun.

Bottomline, Jim stays close to this forum and takes in everybody's opinion, then he has to go back to his control room with his team and sieve the junk away from the substance; this also is no easy task.

We all have needs - camera owners, rez holders and prospective camera owners, but the RedOne, we mustn't forget, is still officially being Beta tested - at least from the last time I checked.

While helping Jim and the team make a better camera with our constructive feedbacks, let's give these guys a break to do their thing, afterall it was Jim's original idea, not ours.
 
I wouldn't feel too sorry for them. They've talked a lot of smack in their day and sold a lot of cameras sight unseen thanks to their bravado. I doubt RED would rather be in a position where nobody heard of them and nobody was checking out what they were up to. All goes with the territory of bold marketing. It's like Paris Hilton whining about the press paying too much attention to her.
 
You must log in or register to reply here.
Back
Top