Holiday Update + IPP2 Preview Build

[Luca Volpe]

Luca, have you tried to just re import the footage?

steve

Yes same problem..but Im thinking to reset the vram?

 

[Steve DiMaggio]

also are you on the newest version of fcpx, like I said I do get this everyonce and a while, try switching from proxy, to optomized and back again

steve

 

[Luca Volpe]

also are you on the newest version of fcpx, like I said I do get this everyonce and a while, try switching from proxy, to optomized and back again

steve

Nothing it crashes as soon I try to import a Helium file even as proxy or optimized...I spoke with Apple, they have no idea....I am furious!!!!

 

[Luca Volpe]

HI Guys, thanks just been at the phone with Apple for 2 hours...they have no idea...the guy installed same configuration I have on his Mac and worked fine...he said that if was a Ram or GPU problem it also affect other things not only FCPX. We also resetted the Vram but nothing.....so the only thing I have to do is to reinstall the OS on my computer but I can't do right now as I have some works to finish in prores (which works fine)

The frustrating thing is that WHY dragon files works and helium files not, I suppose something in the plug in has crashed or has been deleted somehow??? If was a gpu or ram problem it should do that also with others files!
6k Helium Dont' work
6k Dragon works perfectly!

I am shattered...a week behind this issue.....

 

[Chris McKechnie]

HI Guys, thanks just been at the phone with Apple for 2 hours...they have no idea...the guy installed same configuration I have on his Mac and worked fine...he said that if was a Ram or GPU problem it also affect other things not only FCPX. We also resetted the Vram but nothing.....so the only thing I have to do is to reinstall the OS on my computer but I can't do right now as I have some works to finish in prores (which works fine)

The frustrating thing is that WHY dragon files works and helium files not, I suppose something in the plug in has crashed or has been deleted somehow??? If was a gpu or ram problem it should do that also with others files!
6k Helium Dont' work
6k Dragon works perfectly!

I am shattered...a week behind this issue.....

I've had no issues with FCPX and my iMac. Have you updated to the latest RED/R3D Apple workflow installer available here: https://www.red.com/downloads?category=Software&release=final

RED recently updated it, and maybe that's your issue?

 

[Rob Lohman]

HI Guys, thanks just been at the phone with Apple for 2 hours...they have no idea...the guy installed same configuration I have on his Mac and worked fine...he said that if was a Ram or GPU problem it also affect other things not only FCPX. We also resetted the Vram but nothing.....so the only thing I have to do is to reinstall the OS on my computer but I can't do right now as I have some works to finish in prores (which works fine)

The frustrating thing is that WHY dragon files works and helium files not, I suppose something in the plug in has crashed or has been deleted somehow??? If was a gpu or ram problem it should do that also with others files!
6k Helium Dont' work
6k Dragon works perfectly!

I am shattered...a week behind this issue.....

Sorry to hear you keep having issues. Unfortunately for FCPX this is only something Apple can resolve. 8K Helium material is quite a different beast than 6K even if it doesn't sound like it's much more!

For REDCINE-X PRO we are aware (and working on solutions) for certain cases where people are having problems with AMD or Intel GPU's. But it never hurts to try re-installing everything when you have a chance to see how that helps.

 

[Bob Gundu]

HI Guys, thanks just been at the phone with Apple for 2 hours...they have no idea...the guy installed same configuration I have on his Mac and worked fine...he said that if was a Ram or GPU problem it also affect other things not only FCPX. We also resetted the Vram but nothing.....so the only thing I have to do is to reinstall the OS on my computer but I can't do right now as I have some works to finish in prores (which works fine)

The frustrating thing is that WHY dragon files works and helium files not, I suppose something in the plug in has crashed or has been deleted somehow??? If was a gpu or ram problem it should do that also with others files!
6k Helium Dont' work
6k Dragon works perfectly!

I am shattered...a week behind this issue.....

Is the 8k files from your camera that cause the problem? Have you tried 8k files from another camera?

 

[Luca Volpe]

Tried weapon file (the one you can download from red) and dont work...all the files from helium sensor of any size don't works but files of any size from deagon it works...we cant find the problem all is updated �� No idea!! Thanks all of you fornthe help! About redcine xI have intel so I suppose is a inown issue. To make it work I need to disabke the gpu and I can export in prores from R3D otherwise I get opencl error.

 

[Richard Luke]

Tried weapon file (the one you can download from red) and dont work...all the files from helium sensor of any size don't works but files of any size from deagon it works...we cant find the problem all is updated No idea!! Thanks all of you fornthe help! About redcine xI have intel so I suppose is a inown issue. To make it work I need to disabke the gpu and I can export in prores from R3D otherwise I get opencl error.

Hello
Have you definitely tried installing a fresh Sierra OS / FCPX / RedCineX on a USB stick and booting from there and trying the files? Then you can keep your current system running in the mean time.

 

[Luca Volpe]

No Richard I think will be quicker to overwrite Sierra and install all again on the Imac as once I will finish my next work I will have some free time to di it. Im waiting apple at the moment as Im woth applecare and dont want to mess in case I have to sens it back. Btw Im not the only person to have this problem...weird thiugh

 

[Travis Wears]

So if you're shooting with the IPP2 preset in your Helium, it will be doing RWG/Log3G10 with an IPP2 Preview LUT. To get that look in post, either use the IPP2 preview REDCine-X and the default REC709/BT1886 settings will get you the same look in post. For a grading workflow, raw develop to RWG/Log3G10 and use the 3D cube LUT saved alongside the R3D as a view LUT to grade ahead of.

Graeme

Just upgraded to the 6.3.57 build and wondering how I find the IPP2 preset?

Do I go to Menu > Settings > Look > Video

and then set as:

Source: Graded
Color Space: REC 709
Graded Gamma: BT-1886

Is that correct, or is there a certain preset I need to select?

 

[Graeme Nattress]

Just upgraded to the 6.3.57 build and wondering how I find the IPP2 preset?

Do I go to Menu > Settings > Look > Video

and then set as:

Source: Graded
Color Space: REC 709
Graded Gamma: BT-1886

Is that correct, or is there a certain preset I need to select?

Nope! To set by hand:

Source: Graded
Colour Space: REDWideGamutRGB
Gamma: Log3G10

Then under LUT select "IPP2 Preview.cube"

Or..... Go to the "presets" menu and select "IPP2 Preview (Red)" which does all the above for you.

Graeme

 

[Travis Wears]

Nope! To set by hand:

Source: Graded
Colour Space: REDWideGamutRGB
Gamma: Log3G10

Then under LUT select "IPP2 Preview.cube"

Or..... Go to the "presets" menu and select "IPP2 Preview (Red)" which does all the above for you.

Graeme

Hmm, I don't seem to have those options available.
In the presets menu I do not see IPP2 Preview build either.

But checking my firmware does show 6.3.57

 

[Stacey Spears]

But checking my firmware does show 6.3.57

I thought the build was 6.3.74.

 

[Graeme Nattress]

Hmm, I don't seem to have those options available.
In the presets menu I do not see IPP2 Preview build either.

But checking my firmware does show 6.3.57

Should be 6.3.74

Graeme

 

[Travis Wears]

Should be 6.3.74

Graeme

That would explain it. Insert embarrassed face here.

 

[Richard Luke]

No Richard I think will be quicker to overwrite Sierra and install all again on the Imac as once I will finish my next work I will have some free time to di it. Im waiting apple at the moment as Im woth applecare and dont want to mess in case I have to sens it back. Btw Im not the only person to have this problem...weird thiugh

Its far faster to try a separate USB system first. It will instantly tell you if its software or hardware. All depends if you can make one yourself.

 

[Corey Benoit]

Nope! To set by hand:

Source: Graded
Colour Space: REDWideGamutRGB
Gamma: Log3G10

Then under LUT select "IPP2 Preview.cube"

Or..... Go to the "presets" menu and select "IPP2 Preview (Red)" which does all the above for you.

Graeme

Will the Helium ever reach a point to where the dragon is now? Like hitting the RAW preview on and off and dragoncolor2 is automatically applied and the color is perfect. I am hoping for a helium color where it would identical to how we used the dragon.

 

[Stacey Spears]

Will the Helium ever reach a point to where the dragon is now? Like hitting the RAW preview on and off and dragoncolor2 is automatically applied and the color is perfect. I am hoping for a helium color where it would identical to how we used the dragon.

Have you tried IPP2? 709 and 2020 both look great compared to IPP1 709 and 2020. I have posted before, but having "looks", like DragonColor, named after sensor tech leads to confusion. DragonColor works on any sensor as it is a custom look applied to a 709-like color space. The real color science occurs in the conversion from sensor data into a large color space like XYZ. Though now they can convert into a large, normalized, space called RedWideGamutRGB or RWG for short. Then when you select 709, 2020, DragonColor, etc... it converts from that larger color space into a smaller color space with a pleasing look applied. This is an over simplification of course.

My point is that we don't need a color space called Helium Color.

 

[Steve DiMaggio]

Will the Helium ever reach a point to where the dragon is now? Like hitting the RAW preview on and off and dragoncolor2 is automatically applied and the color is perfect. I am hoping for a helium color where it would identical to how we used the dragon.

Corey I believe next update will have this, I asked the same question basically and was told next update. This is just a band aid. I also work in mixed lighting conditions so I need raw preview myself.

steve