Welcome to our community

Be a part of something great, join today!

Register Log in
  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

HDMI output not working

G

Greg Woodbury

New member
Joined
Sep 28, 2011
Messages
3
Reaction score
0
Points
0
The HDMI output isn't working on my Dragon camera. I removed my RED 1 adaptor to access the HDMI. Under settings in I'm trying to change my output to HDMI. Apparently the setting change will not be applied until I reboot the camera. When i cycle the power everything reverts to factory settings. How do a correct this problem? Any suggestions would be much appreciated.
 
Greg Woodbury said:
The HDMI output isn't working on my Dragon camera. I removed my RED 1 adaptor to access the HDMI. Under settings in I'm trying to change my output to HDMI. Apparently the setting change will not be applied until I reboot the camera. When i cycle the power everything reverts to factory settings. How do a correct this problem? Any suggestions would be much appreciated.
Click to expand...

What firmware version are you running?

Did you remove the entire +1 Adaptor Module or just unplug it from the HDMI port? You will need to remove the adaptor completely.

Exactly which settings did you change? What did you change them to? Why do you think you need to reboot the camera for the settings to be applied? There aren't any in-camera settings that require a reboot to take affect - only things like reset to defaults.

Why do you say "everything reverts to factory settings" after a power cycle. Are you saying that if you change, say, ISO to 2000 and color temperature to 7000K that they revert back on a power cycle?
 
Hi Trent,

Thanks for responding so quickly.

Trent Lillehaugen said:
What firmware version are you running?

version: 5.2.41

Did you remove the entire +1 Adaptor Module or just unplug it from the HDMI port? You will need to remove the adaptor completely.

Yes I removed the entire +1 adaptor

Exactly which settings did you change? What did you change them to? Why do you think you need to reboot the camera for the settings to be applied? There aren't any in-camera settings that require a reboot to take affect - only things like reset to defaults.

Basically we are not getting a signal from HDMI. We attempted to correct this by turning one of the SDI outputs off.
I think this particular camera has had this problem before. The HDMI output sometimes works and sometimes doesn't.
It always works when providing a signal to the +1 adaptor.

Why do you say "everything reverts to factory settings" after a power cycle. Are you saying that if you change, say, ISO to 2000 and color temperature to 7000K that they revert back on a power cycle?
Click to expand...

Someone suggested that we reboot the camera to see if that worked. The HDMI output still didn't work. The factory setting issue I mentioned may be a 'red herring'.
 
Greg Woodbury said:
Hi Trent,

Thanks for responding so quickly.



Someone suggested that we reboot the camera to see if that worked. The HDMI output still didn't work. The factory setting issue I mentioned may be a 'red herring'.
Click to expand...

There really should be no tricks required to get the HDMI working after removing the +1 Adaptor Module. I would file a support ticket and supply them with a log file.
 
You must log in or register to reply here.
Back
Top