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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Group Buy - Tilta Gravity Gimbal

my response email from Tilta went to my SPAM folder guys.. be careful not to miss it.
 
Guys, please read the instructions. You MUST respond on this thread with what you want - Gravity and or Armorman. PMing me will not get you added. This is done for a specific reason - it helps me and Tilta keep track. If you just PM'd me, you WON'T be added to this list. Sorry, but that's how it has to work. Please read the posts.
 
Put me down for 1 Gravity
 
Returns, Repairs & Shipping

Returns, Repairs & Shipping

Hello fello Gravity buyers,
I asked Yang at Tilta and a Gimbal Tech at AbelCine some repair questions I thought might help us.

Yang's answers:

1) What is the return policy?
7 days for return, but customer would need to pay for the shipping.

2) How much time are the products guaranteed under warranty for free replacement or free repairs?
1 year.

3) Is there a shipping discount for Los Angeles pick up?
For this gb, we do not offer LA pick up. has to ship from China.


AbelCine Burbank's answers:

I understand that Abelcine Burbank is my local repair facility for Tilta & I'd love details on that arrangement.
Regarding repairs and service of Tilta Products, while we are an authorized service center and reseller, the RED User group buy you mentioned would mean you are essentially purchasing from Tilta directly in this case. Consequently, you’d receive support from them directly for issues that may come up during operation. Generally speaking any warranty repair or hardware issue would go directly to manufacturer anyway, even if purchased through us or checked in with our service department. Often times electronic components like these require special tools to analyze and repair that only the manufacturer would have. This is true of other gimbals as well (we have to send MoVIs and Ronins back). My understanding is that Tilta will be opening a local shop of their own with small showroom and a focus on service and repair, so when that happens support should be very good.
 
Chris McKechnie said:
Haha...doubt we'll reach 100, but who knows! Glad to see more people benefiting from the reduction in price! It's what I have tried to do with all the GB's I've run.
Click to expand...

64 , maybe we close at 70. not bad at all for a 30 target point
 
Chris McKechnie said:
Ok...so just had a lengthy conversation with Tilta. So originally an extra battery was apparently not going to be included (meaning only 1 was going to be included) unless we reached 50 orders, then a second, free battery would be included. It was a mis-understanding, however, Tilta WILL now be including a second battery for free. ... So even though your invoice may or not include everything in this image, it will all be in your shipment. And for those of you who are ordering extra batteries and saw that you were being barged full price, that will be adjusted and resent to you with the discount. There are power cables included which will enable you to power the Gravity with your brick battery.
Click to expand...

Hello Chris, thanks again for organizing this group buy! You are really helping us with details and communication. I'm ordering back-up cables, charger & batteries too. My 1st email from Tian at Tilta showed up today with full price for additional batteries. I will respond directly to Tian. I just wanted you guys to know that some details are still being ironed out. Good luck!
 
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