Graphics card shutdown

[Simon Knight]

Whilst working in Premier Pro cs6 I sometimes get a warning that the Nvidia graphics card has had a kernel error, shutdown and successfully restarted. However the playback monitor and external monitor are blank and do not update. I need to shutdown PPro and start again.

Im on win8 using two Nvidia GT640's and 16gb ram. Is the PC running out of ram or have I got an error somewhere..? The first gt640 came installed and I put the second one in myself. I hoped 4gb of VRAM would be ok...

any thoughts?

Simon

 

[Shatul Durlabhji]

That is a driver crash... Try un-installing you nvidia drivers and when you re-install the latest drivers at that point also click on Clean Install during the installation process.
That should sort you out
If not then we might have to look elsewhere.. What is your computer config ?
Hope the driver re-installation sorts out your trouble
Also just food for thought.. Adobe at this point cant use multiple gpu's so it might just be better to run 1 gpu at this point if that sorts out your problems. Either ways there should be no issues in running 2 cards either
Cheers and kind regards !

 

[Simon Knight]

Cheers Shatul,
will reload drivers over the weekend. I'm running Lenovo tower i7 3.4 with 16GB ram. They "should" be desktop cards so let's see what happens..

cheers

Simon