Global Media Pro Opinions

[Sam Edwards]

Hey Everybody,
Sorry if this is a hijack. I have the dual charger and it takes roughly 3 hours to charge a 160wh battery. On the GMP website the specs are 345 minutes or 5:45!. Looking at the mini charger specs it says a 160hw battery takes 425 or 7hrs 5 minutes. Is the mini really that slow?
thanks!
Sam

 

[Simon Koloadin]

I bought two 160hw Red compatible v-mount batteries from GMP. I use them in conjunction with a Switronix battery plate (gp-s-epic). One of them failed back in January. GMP refuses to cover under warranty because I was not using the official Red plate. I know many people who have used this combination without fail. Just be wary that unless you use the official Red plate, they will not honour your warranty. This wasn't clear on their website and I have found their service to be cold and unhelpful.

 

[Ben Scott]

Just to add my voice, for the record they are the worst company I have ever had the displeasure of dealing with and I will never buy another thing from them.

 

[Joachim Hoge]

Had my 3 batteries for over 2 years now, running my Epic without a hitch. Long lasting and sturdy build. I love them.
I never had to deal with their warranty though

 

[Johannes Wende]

As a fresh and happy owner of an Epic, I decided to buy 3 Li160s and a charger for a total of 830 Euro in April this year. I had done some research online (not enough though, obviously) and it seemed like a good deal to me. Full of confidence in this world I wired the money upfront.


However, when the parcel reached Germany, I didn´t get any notification for customs. When I phoned customs, they told me about security problems with sending Li-Ion batteries via plane. (Globalmediapro later claimed I failed to come and pick up the parcel. Funny how they should know that... All I know is that I did not receive any notification.) But no matter what happened at this time, that´s not the point.


So the parcel went back to New Zealand. Globalmediapro told me to wait until the package would come back to them.


I had to write them every six weeks to make them remember my case, which is bad customer service in my eyes to begin with. Then they told me it was in their terms of trade that as soon as the package is at customs, they are out of any responsibility for it.


This may be so, I wrote back. But it couldn´t possibly be in their interest to have customers lose it all in a case like this. After all we are living in the fine new Internet age and I would certainly try to share my story with other interested people.


For an answer I got this: "If you need our help with the situation, please immediately withdraw your illegal defamation threats." - Which I (as a native non-English speaker) translated as: Don´t mention a word, You criminal, or You won´t get anything at all.


But, now having reached September, this nice remark slowly loses its bite. Since in August they wrote me a beautiful one liner for a finish: "We have not received the shipment yet. We suspect it was lost by the courier."


If it wasn´t for my money I would have liked to laugh about that: We suspect it was lost…please just forget about Your 830 Euros (1100 Dollars) and have a nice day.


So my advice to everybody planning to buy at Globalmediapro out there: There are hidden costs in the terms of trade of this company - if something goes wrong at customs Your money may be lost - all of it.

As Ben Scott wrote: This is the worst experience I ever had buying online. Don´t do it!!!