Friendly Petition to Abel

[Mitch Gross]

The funny thing is that the national sales director of Abel Cine contacted me via email regarding our experience and I tried to reply twice, only to get the message that their spam engine blocked my reply.

How ironic.

And corrected as I type.

 

[Harry Clark]

I've always had a good experience with the Abel sales staff. Charlie Rowe in New York takes care of me. I always seem to get quotes promptly and they are very good about matching or beating competitors' prices on many items. And the service after the sale, as some have pointed out, is the clincher.
Yes, sometimes the staff gets busy and are hard to reach. They are human.
Most of my pro gear purchases are planned pretty far in advance, so maybe I'm just a lucky beneficiary of have some lead time.
Sure, posting the MSRP or the regional price might be helpful. Not a huge deal for me though.
Cheers,
Harry