forum is offline, DNS issues with RED domains

Florin Andrei · Sep 2, 2009

scarletuser.com's DNS has gone belly up for the moment and the forum is therefore not accessible. This is not the first time. This sort of issue keeps happening every once in a while. You guys need to find the root cause and fix it once and for all.

Code:

$ dig @localhost www.scarletuser.com. A

; <<>> DiG 9.5.1-P2 <<>> @localhost www.scarletuser.com. A
; (2 servers found)
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 57326
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.scarletuser.com.           IN      A

;; Query time: 5 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Wed Sep  2 12:29:01 2009
;; MSG SIZE  rcvd: 37

Looks like ns1.redprofessional.com and ns2.redprofessional.com (the DNS servers, or the nameservers, for the RED domains) are taking a day off today:

Code:

florin@weiqi:~$ dig @a.root-servers.net. com. NS

; <<>> DiG 9.5.1-P2 <<>> @a.root-servers.net. com. NS
; (1 server found)
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49445
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 13, ADDITIONAL: 15
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;com.                           IN      NS

;; AUTHORITY SECTION:
com.                    172800  IN      NS      G.GTLD-SERVERS.NET.
com.                    172800  IN      NS      M.GTLD-SERVERS.NET.
com.                    172800  IN      NS      H.GTLD-SERVERS.NET.
com.                    172800  IN      NS      A.GTLD-SERVERS.NET.
com.                    172800  IN      NS      F.GTLD-SERVERS.NET.
com.                    172800  IN      NS      B.GTLD-SERVERS.NET.
com.                    172800  IN      NS      C.GTLD-SERVERS.NET.
com.                    172800  IN      NS      L.GTLD-SERVERS.NET.
com.                    172800  IN      NS      K.GTLD-SERVERS.NET.
com.                    172800  IN      NS      J.GTLD-SERVERS.NET.
com.                    172800  IN      NS      I.GTLD-SERVERS.NET.
com.                    172800  IN      NS      D.GTLD-SERVERS.NET.
com.                    172800  IN      NS      E.GTLD-SERVERS.NET.

;; ADDITIONAL SECTION:
A.GTLD-SERVERS.NET.     172800  IN      A       192.5.6.30
A.GTLD-SERVERS.NET.     172800  IN      AAAA    2001:503:a83e::2:30
B.GTLD-SERVERS.NET.     172800  IN      A       192.33.14.30
B.GTLD-SERVERS.NET.     172800  IN      AAAA    2001:503:231d::2:30
C.GTLD-SERVERS.NET.     172800  IN      A       192.26.92.30
D.GTLD-SERVERS.NET.     172800  IN      A       192.31.80.30
E.GTLD-SERVERS.NET.     172800  IN      A       192.12.94.30
F.GTLD-SERVERS.NET.     172800  IN      A       192.35.51.30
G.GTLD-SERVERS.NET.     172800  IN      A       192.42.93.30
H.GTLD-SERVERS.NET.     172800  IN      A       192.54.112.30
I.GTLD-SERVERS.NET.     172800  IN      A       192.43.172.30
J.GTLD-SERVERS.NET.     172800  IN      A       192.48.79.30
K.GTLD-SERVERS.NET.     172800  IN      A       192.52.178.30
L.GTLD-SERVERS.NET.     172800  IN      A       192.41.162.30
M.GTLD-SERVERS.NET.     172800  IN      A       192.55.83.30

;; Query time: 23 msec
;; SERVER: 198.41.0.4#53(198.41.0.4)
;; WHEN: Wed Sep  2 12:31:16 2009
;; MSG SIZE  rcvd: 509

florin@weiqi:~$ dig @g.gtld-servers.net. scarletuser.com. NS

; <<>> DiG 9.5.1-P2 <<>> @g.gtld-servers.net. scarletuser.com. NS
; (1 server found)
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 3787
;; flags: qr rd; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 2
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;scarletuser.com.               IN      NS

;; ANSWER SECTION:
scarletuser.com.        172800  IN      NS      ns1.redprofessional.com.
scarletuser.com.        172800  IN      NS      ns2.redprofessional.com.

;; ADDITIONAL SECTION:
ns1.redprofessional.com. 172800 IN      A       66.225.216.10
ns2.redprofessional.com. 172800 IN      A       66.225.216.12

;; Query time: 25 msec
;; SERVER: 192.42.93.30#53(192.42.93.30)
;; WHEN: Wed Sep  2 12:32:40 2009
;; MSG SIZE  rcvd: 117

florin@weiqi:~$ dig @ns1.redprofessional.com. www.scarletuser.com. NS
dig: couldn't get address for 'ns1.redprofessional.com.': not found
florin@weiqi:~$ dig @ns2.redprofessional.com. www.scarletuser.com. NS
dig: couldn't get address for 'ns2.redprofessional.com.': not found

florin@weiqi:~$ dig @g.gtld-servers.net. redprofessional.com. NS

; <<>> DiG 9.5.1-P2 <<>> @g.gtld-servers.net. redprofessional.com. NS
; (1 server found)
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 15499
;; flags: qr rd; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 2
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;redprofessional.com.           IN      NS

;; ANSWER SECTION:
redprofessional.com.    172800  IN      NS      ns1.redprofessional.com.
redprofessional.com.    172800  IN      NS      ns2.redprofessional.com.

;; ADDITIONAL SECTION:
ns1.redprofessional.com. 172800 IN      A       66.225.216.10
ns2.redprofessional.com. 172800 IN      A       66.225.216.12

;; Query time: 19 msec
;; SERVER: 192.42.93.30#53(192.42.93.30)
;; WHEN: Wed Sep  2 12:34:03 2009
;; MSG SIZE  rcvd: 105

florin@weiqi:~$ dig @ns2.redprofessional.com. ns1.redprofessional.com. A
dig: couldn't get address for 'ns2.redprofessional.com.': not found

florin@weiqi:~$ dig @66.225.216.12 ns1.redprofessional.com. A

; <<>> DiG 9.5.1-P2 <<>> @66.225.216.12 ns1.redprofessional.com. A
; (1 server found)
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 49718
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;ns1.redprofessional.com.       IN      A

;; AUTHORITY SECTION:
redprofessional.com.    86400   IN      SOA     dns3.registrar-servers.com. dnsadmin.server.redprofessional.com. 2009041300 86400 7200 3600000 86400

;; Query time: 87 msec
;; SERVER: 66.225.216.12#53(66.225.216.12)
;; WHEN: Wed Sep  2 12:37:23 2009
;; MSG SIZE  rcvd: 116

Andrew Gentle · Sep 3, 2009

Are you sure that redprofessional . com host the nameservers for scarletuser.com? It looks more like an empty forum full of pornographic spam to me.

Oh, wow, you're absolutely right: http://whois.domaintools.com/scarletuser.com
I wonder what the connection is there...

Brent J. Craig · Sep 3, 2009

For critical sites, I recommend a redundant, geographically-diverse DNS service such as EasyDNS. Even for people who are comfortable administering servers, DNS is something that is better left to the experts.

Florin Andrei · Sep 3, 2009

AndrewGentle said:
Oh, wow, you're absolutely right: http://whois.domaintools.com/scarletuser.com
I wonder what the connection is there...

Don't read too much into it. A nameserver for any given domain can be anything, anywhere. That "forum" is probably just a test instance that nobody uses at this moment.

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forum is offline, DNS issues with RED domains

Florin Andrei

Well-known member

Andrew Gentle

Well-known member

Brent J. Craig

Well-known member

Florin Andrei

Well-known member