Firmware update - lost battery display

[bob dodd]

I decided to update the firmware this evening. [h=3]V5.2.28[/h]And now my batteries won't display a time or voltage.
Any thoughts?

Im going to revert back and see if it comes back.

 

[Nick Morrison]

Had the same issue on set this week. I thought it was the batteries! Good to know may just be a firmware thing...

 

[Trent Lillehaugen]

Please file a support ticket. Include information like kind if batteries, how they are connected to camera (side handle, dc jack, rear module, etc)

 

[bob dodd]

I'm still troubleshooting.

But side handle red volt only shows voltage.

Add redbrick via dc port and no voltage. I tried the three different plates, two are red and one is a element technica/IDX plate.

RedBrick Battery in question is #0541912 , I tried an older RedBrick without any luck.