FiRMWARE - Catch 22 - need help!

[Vincent Larsson]

Hi!

Bought a used Scarlet-X with old firmware 3.2.8 and just received some 48gb/512gb REDMAGS but they aren't recognized by the camera - so I need a firmware update but to do that one needs a compatible REDMAG - so I ran across town and rented one but the thing is - my transfer of ownership isn't through yet so I cant download the latest firmware....and the shoot is tomorrow!

Can someone please come through and send me the latest firmware? Would be a life saver!

Thanks in advance
/Vincent

Scarlet-X #00545

 

[Nick Grow]

Vincent, I relayed your post to our transfer of ownership coordinator and he will take care of you.

NICK

 

[Vincent Larsson]

Already got the reply (with firmware) - excellent support! And fast!