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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

firmware 1.1.8.6 strange behaviour

D

Daniel Dávila

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Ok, installed Redrocket firmware update 1.1.8.6, redcine-x b252 worked fine. Some days after, RC-X is useless, no image in the canvas, gets frozen when moving playhead. Turn off redrocket support and it works fine, turn it on and I loose it.
Tried re-installing the RR firmware update, and it worked fine... for some days, then again the same problem, if I install the update it works for a couple days and then the RR is dead.

Any idea?

Greetings!
 
Deanan,

Same exact problem. Just sent in a support request. Haven't been able to get it back by reinstalling the FW, though.

-Thor
 
Log files sent. Came from thor2loki at comcast dot net.

-Thor
 
Also my rocket has the same issue but it doesn't work also if I reinstall the firmware. I send you the logs.
 
Wondering if my log files helped isolate the problem.

-Thor
 
My rocket still doesn't work. I tried also to reinstall in safe mode as Deanan told me but no luck. Any news?
 
Red replaced my rocket and now everything works perfectly!
 
I got my RR card back. It worked for a few days, but now it's having the same problem again.

-Thor
 
I tried the "safe mode" reboot method with the #8 toggle switch. It worked.

-Thor
 
Seems like the same issue here, one of our rockets gave up, tried 'toggle 8 safemode' but still dead.

This is a bit scary! We are finishing a low budget feature for Sunday, lucky we had two!
 
two day old rocket, same happened, can someone give me a step by step for the safe mode?
what is causing this?

3.1 macpro 2x2,8 ghz
slot 1 gtx 285
slot 2 rocket
 
Take card out, flick dipswitch 8 and put card back in. Reflash firmware, take card out reset dipswitch and reinstate.

Didn't work for us. Goodluck

MC
 
There are a series of switches 1-8 on one corner of the board. They all face in the same direction. Move number 8 to be opposite the rest.

That is, flick the dipswitch!

The switch is on the underside opposite side of the fan the other end from the connectors. The switches are labelled 1-8 and on the other side of the switch gear it is clearly labelled on.

Our card could not be seem even when the dipswitch was on so we couldn't reflash it.

MC
 
Last edited:
Guys,

I have two boards which are different this is the new type which we believe is a different revision. How old are your boards that are failing? We only got this new model a week ago.

MC
 
Costelloe Michael said:
Guys,

I have two boards which are different this is the new type which we believe is a different revision. How old are your boards that are failing? We only got this new model a week ago.

MC
Click to expand...

two days old, a refurbed one.
is this a software or hardware problem?
 
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