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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Final Reservation Policy...

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Jannard

Jannard

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OK. We change our minds almost every day on almost everything. That is why you like us...?

After careful consideration, we are once again changing out policy regarding reservation holders.

The new, and final policy is...

If you have a reservation and wish to delay your delivery... you can. When you do decide to exercise your reservation, you will send payment and RED has 30 days to work you back into the delivery rotation. You don't lose your place. But RED has sufficient time to react to your decision.

This is our final policy. And while we could change it again just because we wanted to... we won't.

It seems like a fair compromise to those that believed in the RED program early on and the practical constraints of running our business.

Jim
 
We are building a program from scratch. If we don't get something right in the camera, we fix it. If we don't get a policy right... we fix it.

Our camera and our customers are all that matter.

Jim
 
Jannard said:
OK. We change our minds almost every day on almost everything. That is why you like us...?

After careful consideration, we are once again changing out policy regarding reservation holders.

The new, and final policy is...

If you have a reservation and wish to delay your delivery... you can. When you do decide to exercise your reservation, you will send payment and RED has 30 days to work you back into the delivery rotation. You don't lose your place. But RED has sufficient time to react to your decision.

This is our final policy. And while we could change it again just because we wanted to... we won't.

It seems like a fair compromise to those that believed in the RED program early on and the practical constraints of running our business.

Jim
Click to expand...


Jim, from the bottom of my heart I thank you and your team for this decision.

No matter the many offers to sale #349.. I din't and currently working on any possible senarial, way under selling my house, my SUV, working with two different financial agencies and a possible partnership so to get my REDs and put them to work.

This cameras are an absolute necessety to make my dream come true and I will get it!

Now I can relax a bit and stress out a lot less and get some slip, but I will still work my A#@ off to get the financial strait.

Again thanks so much to you all at RED and you are absolutely right this kind of S%$# is why we love you guys.

Ciao,

KETCH ROSSI
www.KETCHFRAME.com
 
This sounds unbelievable Jim! Does this mean RED will hold onto my camera until I can sell enough blood the pay you for it? That's amazing!
 
Jannard said:
OK. We change our minds almost every day on almost everything. That is why you like us...?

After careful consideration, we are once again changing out policy regarding reservation holders.

The new, and final policy is...

If you have a reservation and wish to delay your delivery... you can. When you do decide to exercise your reservation, you will send payment and RED has 30 days to work you back into the delivery rotation. You don't lose your place. But RED has sufficient time to react to your decision.

This is our final policy. And while we could change it again just because we wanted to... we won't.

It seems like a fair compromise to those that believed in the RED program early on and the practical constraints of running our business.

Jim
Click to expand...

Thank you, thank you, thank you! This seriously solves all my problems.
 
Stephen Williams said:
Hi,

Does this apply to just reservations or orders too?

Stephen
Click to expand...

I would say it applies to reservation holders (Jim: "to those that believed in the RED program early on") and an order is an order.

A fair decision that makes a few reservation holders feel relieved.
 
I don't delay my delivery.

Hope to get next week an email "call" or “head’s up” to finalize my order and to pay a balance.
 
Jim,

I couldn't imagine waiting another day for my camera. You could imagine that me waiting for Christmas was terrible. I didn't sleep. I think that when I get my Fedex number I may have trouble sleeping.
 
This is how I perceived it to be once before, and now it is re-confirmed.

This is especially good for me because I want to wait until the release of at least, 16 GB CF cards, or whatever comes next. Also, I want the Nikon mount and the cameras simultaneously and this makes that possible.

On a side note, can I begin pre-paying my cameras up to your allowed limit monthly, by credit card? That is, if you say x amount of the total can be paid by credit card while the remainder must be sent as wire transfer etc., can I simply pay that wire transfer amount split up into the coming months? Or is there some limit of the total cost per camera allowed to be put on a credit card?

Thanks for any clarification.
 
Hamlet said:
I would say it applies to reservation holders (Jim: "to those that believed in the RED program early on") and an order is an order.

A fair decision that makes a few reservation holders feel relieved.
Click to expand...

:poster_oops: This would negate (parts of) my previous post.
 
Jannard said:
Our camera and our customers are all that matter.

Jim
Click to expand...

THIS is why we love red ang ther great team are building it


Jannard said:
If you have a reservation and wish to delay your delivery... you can. Jim
Click to expand...

this is great .and flexible policy..
Jim are those too much customers..
is this will be reflected on scheduled track ..??
 
Hamlet said:
I would say it applies to reservation holders (Jim: "to those that believed in the RED program early on") and an order is an order.

A fair decision that makes a few reservation holders feel relieved.
Click to expand...

Hi,

Thats what I assumed, in any case once they get to orders it won't be long until delivery will be in 30 days in any case.

Stephen
 
Sean said:
Greatly appreciated. As soon as a Nikon mount is available, we're pushing the red button.

Sean
#562
Click to expand...

Same here. That is our hold up as well.
 
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